How To Fix FITV_POWL023 - Employee data for personnel number &1 is inconsistent

SAP Error Message - Details

• Message type: E = Error

• Message class: FITV_POWL - Message class for POWL of travel

• Message number: 023

• Message text: Employee data for personnel number &1 is inconsistent

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FITV_POWL023 - Employee data for personnel number &1 is inconsistent ?

  The SAP error message FITV_POWL023 indicates that there is inconsistent employee data for a specific personnel number in the system. This error typically arises in the context of the SAP Employee Self-Service (ESS) or Manager Self-Service (MSS) applications, where the system is trying to retrieve or display employee-related information.
  Cause:
  The inconsistency can be caused by several factors, including but not limited to:
  
  Missing or Incomplete Data: Required fields in the employee master data may be missing or not properly filled out.
  Data Corruption: There may be corruption in the employee data due to system errors or issues during data migration.
  Incorrect Configuration: The configuration settings for the relevant infotypes or employee data may not be set up correctly.
  Authorization Issues: The user may not have the necessary authorizations to view or access the employee data.
  Integration Issues: If the employee data is being pulled from multiple systems (e.g., HR and payroll), inconsistencies may arise due to integration problems.
  
  Solution:
  To resolve the FITV_POWL023 error, you can follow these steps:
  
  
  Check Employee Master Data:
  
  Use transaction code PA20 or PA30 to display the employee master data for the personnel number in question.
  Verify that all required infotypes (e.g., personal data, organizational assignment, etc.) are complete and correctly filled out.
  
  
  
  Review Data Consistency:
  
  Check for any inconsistencies in the data, such as missing entries or incorrect values.
  Ensure that the employee's status (active, inactive, etc.) is correctly set.
  
  
  
  Run Consistency Checks:
  
  Use transaction code PU03 to run consistency checks on the employee data.
  This can help identify any discrepancies that need to be addressed.
  
  
  
  Check Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access the employee data.
  Review the authorization roles assigned to the user.
  
  
  
  Consult with HR or IT:
  
  If the issue persists, consult with your HR department or IT support team for further investigation.
  They may need to look into system logs or perform additional troubleshooting.
  
  
  
  Review Configuration Settings:
  
  If you suspect configuration issues, review the settings related to the relevant infotypes and ensure they are correctly configured.
  
  
  
  Related Information:
  
  Transaction Codes: PA20 (Display HR Master Data), PA30 (Maintain HR Master Data), PU03 (Consistency Check).
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to SAP Help documentation for detailed information on employee master data management and related infotypes.
  
  By following these steps, you should be able to identify and resolve the inconsistency causing the FITV_POWL023 error.