How To Fix FITPCUSTOMIZING055 - Enter flight departure and arrival locations, provider and booking class

SAP Error Message - Details

• Message type: E = Error

• Message class: FITPCUSTOMIZING - Message Class for Travel Planning (Customizing)

• Message number: 055

• Message text: Enter flight departure and arrival locations, provider and booking class

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FITPCUSTOMIZING055 - Enter flight departure and arrival locations, provider and booking class ?

  The SAP error message FITPCUSTOMIZING055 typically occurs in the context of the SAP Travel Management module, particularly when dealing with flight bookings. This error indicates that certain mandatory fields related to flight details have not been filled in correctly or are missing. Specifically, it requires the user to enter the flight departure and arrival locations, the service provider (airline), and the booking class.
  Cause:
  The error is triggered when:
  
  The user has not entered the required fields for flight booking.
  The fields for departure and arrival locations, provider (airline), and booking class are either left blank or incorrectly filled.
  There may be configuration issues in the system that prevent the proper retrieval of flight data.
  
  Solution:
  To resolve the FITPCUSTOMIZING055 error, follow these steps:
  
  
  Check Input Fields: Ensure that you have filled in all the required fields:
  
  Departure Location: Enter the airport or city code from which the flight will depart.
  Arrival Location: Enter the airport or city code where the flight will arrive.
  Provider: Select the airline or service provider for the flight.
  Booking Class: Specify the class of service (e.g., economy, business) for the flight.
  
  
  
  Validate Data: Make sure that the data entered is valid and recognized by the system. For example, use the correct airport codes and ensure that the provider is available in the system.
  
  
  Configuration Check: If you are an administrator or have access to configuration settings, check the following:
  
  Ensure that the travel management settings are correctly configured to allow for flight bookings.
  Verify that the necessary travel providers and booking classes are set up in the system.
  
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on entering flight details in the Travel Management module.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Training: Ensure that users are trained on how to properly enter flight booking details in the SAP system to avoid similar errors in the future.
  System Updates: Keep your SAP system updated to the latest version, as updates may include bug fixes and improvements related to travel management functionalities.
  
  By following these steps, you should be able to resolve the FITPCUSTOMIZING055 error and successfully complete your flight booking in SAP.