How To Fix FITP_ENJOY075 - The cancelation is not active until confirmed

SAP Error Message - Details

• Message type: E = Error

• Message class: FITP_ENJOY - Message Class for Travel Planning Enjoy Transaction

• Message number: 075

• Message text: The cancelation is not active until confirmed

What causes this issue?

You have canceled a travel service that was booked. Please confirm, so
that the cancelation and any possible changes can be transferred to the
connected reservation system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FITP_ENJOY075 - The cancelation is not active until confirmed ?

  The SAP error message FITP_ENJOY075, which states "The cancellation is not active until confirmed," typically occurs in the context of financial transactions, particularly in the area of payment processing or document cancellation. This error indicates that a cancellation request has been initiated but has not yet been confirmed, meaning that the system is not yet ready to process the cancellation.
  Cause:
  
  Pending Confirmation: The cancellation process requires a confirmation step that has not been completed. This could be due to user action or system settings.
  Authorization Issues: The user may not have the necessary permissions to confirm the cancellation.
  System Configuration: There may be specific settings in the SAP system that dictate how cancellations are handled, which could be misconfigured.
  Transaction State: The transaction may be in a state that does not allow for cancellation until certain conditions are met.
  
  Solution:
  
  Confirm Cancellation: Ensure that the cancellation request is confirmed. This may involve navigating to the appropriate transaction or screen and completing the confirmation step.
  Check User Permissions: Verify that the user has the necessary authorizations to perform the cancellation and confirmation actions.
  Review Configuration Settings: Consult with your SAP administrator or support team to review the configuration settings related to cancellations in your SAP system. Adjustments may be needed to allow for smoother cancellation processes.
  Transaction Status: Check the status of the transaction you are trying to cancel. If it is in a locked or pending state, you may need to resolve those issues first.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling cancellations in your version of SAP.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with the transaction codes related to the cancellation process in your SAP environment.
  User Training: Ensure that users are trained on the proper procedures for initiating and confirming cancellations to minimize errors.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support or your internal IT team for further assistance.