How To Fix FITP858 - PNR is locked

FITP858 - Overview

• Message type: E = Error

• Message class: FITP -

• Message number: 858

• Message text: PNR is locked

What causes this issue?

The Passenger Name Record is currently locked, possibly by the travel
agency. It is therefore not possible to edit the booking in the SAP
system.

System Response

The process is terminated.

How to fix this error?

Wait for a while and then try again. If the problem persists, contact
your travel agency.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FITP858 - PNR is locked ?

  The SAP error message FITP858 indicates that a PNR (Passenger Name Record) is locked, which typically occurs in the context of travel management or airline reservation systems. This locking mechanism is in place to prevent concurrent modifications to the same PNR by multiple users, which could lead to data inconsistencies.
  
  Cause:
  
  Concurrent Access: Another user or process is currently accessing or modifying the PNR.
  Session Timeout: A previous session that was editing the PNR did not close properly, leaving the PNR in a locked state.
  System Error: A system error or crash may have left the PNR in a locked state.
  Long-running Transactions: If a transaction takes too long to complete, it may lock the PNR for an extended period.
  
  
  Solution:
  
  Wait and Retry: If the PNR is locked by another user, wait for a few moments and try again. The lock may be released once the other user completes their transaction.
  Check Lock Status: Use transaction codes