How To Fix FITP495 - Customizing settings contain credit card data in an invalid format


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FITP -

  • Message number: 495

  • Message text: Customizing settings contain credit card data in an invalid format

  • Show details Hide details
  • What causes this issue?

    Customizing settings contain credit card data that has an invalid
    format: &V1&
    This maintenance dialog supports only credit card data with the format
    <NP>ccnnnnnnnnnnnnnnnnEXPmmyy</> with the following items:
    <NP>cc</>: provider code
    <NP>nnnnnnnnnnnnnnnn</>: credit card number
    <NP>EXP</>: fixed code that identifies the subsequent date as the expiry
    date
    <NP>mmyy</>: expiry date of credit card
    Example: The following credit card data has the valid format:
    <LB>VI1111222233334444EXP1209</>

    System Response

    You cannot execute the maintenance dialog.

    How to fix this error?

    Correct the Customizing settings in a different session; for example, in
    the <LB>SE16</> transaction. You can then work in this maintenance
    dialog again.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FITP495 - Customizing settings contain credit card data in an invalid format ?

    The SAP error message FITP495 indicates that there is an issue with the formatting of credit card data in the customizing settings. This error typically arises when the credit card information stored in the system does not conform to the expected format or validation rules set by SAP.

    Cause:

    1. Invalid Format: The credit card data may contain characters or formats that are not acceptable. For example, it might include spaces, special characters, or incorrect lengths.
    2. Configuration Issues: The customizing settings for credit card processing may not be properly configured, leading to discrepancies in how the data is stored or processed.
    3. Data Entry Errors: Manual entry of credit card information may have led to typographical errors or incorrect data being saved in the system.

    Solution:

    1. Check Data Format: Review the credit card data in the customizing settings. Ensure that it adheres to the expected format, which typically includes:

      • Only numeric characters (0-9).
      • Correct length (e.g., 16 digits for most credit cards).
      • No spaces or special characters.
    2. Update Customizing Settings: If the settings are incorrect, navigate to the relevant customizing transaction (e.g., SPRO) and update the credit card settings to ensure they are correctly configured.

    3. Data Validation: Implement validation checks to ensure that any credit card data entered into the system meets the required format before it is saved.

    4. Testing: After making changes, test the credit card processing functionality to ensure that the error no longer occurs.

    5. Consult Documentation: Refer to SAP documentation or support notes related to credit card processing for any specific guidelines or updates that may apply to your version of SAP.

    Related Information:

    • SAP Notes: Check for any SAP Notes related to FITP495 or credit card processing that may provide additional insights or fixes.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SE11 (Data Dictionary), and SE37 (Function Modules) that may help in troubleshooting.
    • Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance.

    By addressing the formatting and configuration issues, you should be able to resolve the FITP495 error and ensure that credit card data is processed correctly in your SAP system.

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