How To Fix FITP473 - Booking in reservation system failed

SAP Error Message - Details

• Message type: E = Error

• Message class: FITP -

• Message number: 473

• Message text: Booking in reservation system failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FITP473 - Booking in reservation system failed ?

  The SAP error message FITP473, which states "Booking in reservation system failed," typically occurs in the context of SAP's Travel Management or related modules when there is an issue with the booking process in the reservation system. This error can arise due to various reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  System Configuration Issues: Incorrect configuration settings in the SAP system or the external reservation system can lead to booking failures.
  Network Issues: Connectivity problems between SAP and the external reservation system can prevent successful bookings.
  Data Validation Errors: Missing or incorrect data in the booking request (e.g., invalid dates, missing traveler information) can cause the booking to fail.
  Authorization Issues: The user may not have the necessary permissions to perform the booking.
  External System Downtime: The external reservation system may be down or experiencing issues, preventing successful bookings.
  Integration Issues: Problems with the middleware or integration layer that connects SAP to the reservation system.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in both SAP and the external reservation system to ensure they are correctly set up.
  Network Connectivity: Verify that there are no network issues preventing communication between SAP and the reservation system.
  Data Validation: Ensure that all required fields are filled out correctly and that the data being sent for the booking is valid.
  User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to make bookings.
  Monitor External System: Check the status of the external reservation system to see if it is operational. If it is down, you may need to wait until it is back online.
  Review Logs: Look at the application logs in SAP and the external system for any error messages that can provide more context on the failure.
  Contact Support: If the issue persists, consider reaching out to SAP support or the support team for the external reservation system for further assistance.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the FITP473 error. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Review the documentation for both SAP Travel Management and the external reservation system for any specific requirements or configurations needed for successful bookings.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By systematically addressing these areas, you should be able to identify and resolve the cause of the FITP473 error in your SAP environment.