How To Fix FITP465 - Travel request includes services that this application does not support

SAP Error Message - Details

• Message type: E = Error

• Message class: FITP -

• Message number: 465

• Message text: Travel request includes services that this application does not support

What causes this issue?

This travel request includes travel services belonging to category
"Other" that were entered using the Web Dynpro ABAP user interface of
travel planning.

System Response

The transaction TRIP does not support travel services of category
"Other." You can only display them in the overview.

How to fix this error?

Process this travel request using the Web Dynpro ABAP user interface of
travel planning.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FITP465 - Travel request includes services that this application does not support ?

  The SAP error message FITP465 indicates that a travel request includes services that are not supported by the application you are using. This typically occurs in the context of SAP Travel Management, where certain services or features may not be configured or enabled for the specific travel request being processed.
  Cause:
  
  Unsupported Services: The travel request may include services (like specific types of accommodations, transportation, or other travel-related services) that are not configured in the system.
  Configuration Issues: The system may not be set up to handle certain types of travel requests or services due to missing configuration settings.
  Version Limitations: The version of the SAP application you are using may not support certain features or services.
  User Role Restrictions: The user may not have the necessary permissions to access or utilize certain services.
  
  Solution:
  
  Review Travel Request: Check the travel request for any unsupported services. Remove or modify these services to align with what is supported by the application.
  Configuration Check: Consult with your SAP administrator or IT department to ensure that the necessary services are configured correctly in the system. This may involve checking the configuration settings in the SAP Travel Management module.
  Update System: If the application version is outdated, consider updating to a newer version that supports the required services.
  User Permissions: Verify that the user has the appropriate permissions to access the services included in the travel request. Adjust roles and permissions as necessary.
  Consult Documentation: Refer to SAP documentation or help resources for specific details on supported services and configurations.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the FITP465 error message.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Training and Support: Consider training sessions or support from SAP consultants to better understand the Travel Management module and its configurations.
  
  By addressing the above points, you should be able to resolve the FITP465 error and successfully process the travel request.