How To Fix FITP450 - Query for flights using direct reservation systems failed

SAP Error Message - Details

• Message type: E = Error

• Message class: FITP -

• Message number: 450

• Message text: Query for flights using direct reservation systems failed

What causes this issue?

Your travel plan Customizing settings specify that a query of low-cost
carriers should be performed along with the best-price flight query.
An error occurred during this query.

System Response

Error text: &V1& &V2& &V3& &V4&

How to fix this error?

This error has no effect on best-price query itself. You can still
select one of the recommended flights.
Notify your system administrator about the error in the low-cost carrier
query.

Procedure for System Administrators

The error occurred during SOAP/XML communication between ABAP-RFC, SAP
NetWeaver Exchange Infrastructure (SAP NetWeaver Process Integration),
and the connected partner system. Try to locate the cause based on the
system response.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FITP450 - Query for flights using direct reservation systems failed ?

  The SAP error message FITP450, which states "Query for flights using direct reservation systems failed," typically occurs in the context of the SAP Travel Management module when there is an issue with querying flight data from external reservation systems. This can happen for various reasons, including connectivity issues, configuration problems, or data inconsistencies.
  Causes:
  
  Connectivity Issues: There may be a problem with the network connection between SAP and the external reservation system.
  Configuration Errors: Incorrect settings in the SAP Travel Management configuration can lead to failed queries.
  External System Downtime: The external reservation system may be down or experiencing issues.
  Data Format Issues: The data being sent to or received from the external system may not be in the expected format.
  Authorization Issues: The user or system may not have the necessary permissions to access the external reservation system.
  
  Solutions:
  
  Check Connectivity: Ensure that the network connection to the external reservation system is stable and functioning properly.
  Review Configuration: Verify the configuration settings in SAP Travel Management to ensure they are correct. This includes checking the settings for the direct reservation system.
  Monitor External System Status: Check if the external reservation system is operational. If it is down, you may need to wait until it is back online.
  Validate Data Formats: Ensure that the data being sent to the external system is in the correct format and adheres to any required standards.
  Check Authorizations: Ensure that the user or system has the necessary permissions to access the external reservation system. This may involve checking user roles and authorizations in SAP.
  Review Logs: Check the application logs in SAP for more detailed error messages that can provide additional context on the failure.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to the FITP450 error.
  Documentation: Review the SAP Travel Management documentation for guidance on configuring and troubleshooting direct reservation systems.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the steps you have already taken to resolve it.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the FITP450 error in SAP.