How To Fix FITP401 - The status of a hotel reservation has changed

SAP Error Message - Details

• Message type: E = Error

• Message class: FITP -

• Message number: 401

• Message text: The status of a hotel reservation has changed

What causes this issue?

The system has updated the status of a travel request.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Check the status of the hotel reservations for this trip.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FITP401 - The status of a hotel reservation has changed ?

  The SAP error message FITP401, which states "The status of a hotel reservation has changed," typically occurs in the context of SAP's Travel Management module, particularly when dealing with hotel reservations. This error indicates that the status of a reservation has been altered, which may affect the processing of related transactions.
  Causes:
  
  Status Change: The most common cause is that the status of the hotel reservation has been updated (e.g., confirmed, canceled, or modified) in the system, and the current transaction is trying to process the reservation based on its previous status.
  Concurrency Issues: If multiple users are accessing and modifying the same reservation simultaneously, it can lead to status conflicts.
  Data Synchronization: If there are issues with data synchronization between different systems or modules, it may lead to discrepancies in reservation statuses.
  Incomplete Transactions: If a previous transaction related to the reservation was not completed successfully, it may lead to inconsistencies in the reservation status.
  
  Solutions:
  
  Refresh the Data: Check the current status of the hotel reservation in the system. Refresh the data or re-query the reservation to ensure you have the latest status.
  Check for Updates: If you are working in a multi-user environment, check if another user has updated the reservation. You may need to coordinate with them to resolve any conflicts.
  Review Logs: Look at the system logs or transaction history to identify any recent changes made to the reservation that could have triggered the status change.
  Reprocess the Transaction: If the status has changed and you need to proceed with a transaction, you may need to cancel the current operation and start a new one based on the updated status.
  Contact Support: If the issue persists and you cannot determine the cause, it may be necessary to contact your SAP support team or consult SAP documentation for further assistance.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the FITP401 error. SAP frequently updates its knowledge base with solutions for common errors.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP Travel Management, such as PR05 (Travel Expenses) or HRES (Hotel Reservation), to navigate and manage reservations effectively.
  User Training: Ensure that users are trained on how to handle hotel reservations and understand the implications of status changes to minimize errors.
  
  By following these steps, you should be able to address the FITP401 error effectively.