How To Fix FITP372 - There are overlapping flights

SAP Error Message - Details

• Message type: E = Error

• Message class: FITP -

• Message number: 372

• Message text: There are overlapping flights

What causes this issue?

The itinerary contains requested or confirmed flight bookings that
overlap. This is not possible during the trip itself, since it would
require the traveler to be in different flights at the same time. For
organizational reasons, however, it is allowed in reservation systems
before the trip starts. The itinerary only needs to be free of such
conflicts when the ticket is issued.

System Response

A warning message is issued, but the process can continue.

How to fix this error?

Correct the booking conflict or contact your travel agency.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FITP372 - There are overlapping flights ?

  The SAP error message FITP372, which indicates "There are overlapping flights," typically occurs in the context of travel management or flight booking within the SAP system. This error arises when there are two or more flight segments that overlap in terms of their departure and arrival times, which is not allowed in the system.
  Cause:
  
  Overlapping Flight Segments: The most common cause is that the user has entered flight segments that have overlapping times. For example, if a flight is scheduled to arrive at a certain time and another flight is scheduled to depart at the same or an earlier time, the system will flag this as an error.
  Incorrect Data Entry: Users may inadvertently enter incorrect flight details, such as wrong departure or arrival times, leading to overlaps.
  Multiple Bookings: If a user is trying to book multiple flights for the same time period without proper separation, this error can occur.
  
  Solution:
  
  Review Flight Segments: Check the flight segments entered in the system. Ensure that the departure and arrival times do not overlap. Adjust the timings as necessary.
  Modify Bookings: If you have multiple bookings, consider modifying or canceling one of the overlapping flights to resolve the conflict.
  Consult Travel Policies: Ensure that the flight bookings comply with your organization's travel policies, which may have specific rules regarding flight bookings.
  Use the Correct Transaction: Make sure you are using the correct transaction code for booking flights, as some transactions may have specific rules regarding flight overlaps.
  Seek Help from IT Support: If you are unable to resolve the issue, consider reaching out to your IT support team or SAP administrator for assistance.
  
  Related Information:
  
  SAP Travel Management: This error is often encountered in the SAP Travel Management module, which is used for managing travel bookings and expenses.
  Documentation: Refer to SAP documentation or user manuals for specific guidelines on booking flights and handling errors.
  Training: If this is a recurring issue, consider additional training for users on how to properly enter flight information in the SAP system.
  
  By addressing the overlapping flight segments and ensuring accurate data entry, you should be able to resolve the FITP372 error effectively.