How To Fix FITP367 - Cannot determine start or end of trip with PNR &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FITP -

• Message number: 367

• Message text: Cannot determine start or end of trip with PNR &1

What causes this issue?

No start or end of trip can be determined with PNR

System Response

The travel plan cannot be created.

How to fix this error?

Check PNR &V1&

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FITP367 - Cannot determine start or end of trip with PNR &1 ?

  The SAP error message FITP367, which states "Cannot determine start or end of trip with PNR &1," typically occurs in the context of travel management within SAP systems, particularly when dealing with travel planning and trip data.
  Cause:
  This error usually arises due to one or more of the following reasons:
  
  
  Missing or Incorrect PNR Data: The Passenger Name Record (PNR) associated with the trip may be missing, incomplete, or incorrectly entered. This can prevent the system from identifying the start and end points of the trip.
  
  
  Configuration Issues: There may be configuration issues in the SAP Travel Management module that prevent the system from correctly interpreting the trip data.
  
  
  Data Inconsistencies: There could be inconsistencies in the data related to the trip, such as missing travel segments or incorrect dates.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the trip data or PNR.
  
  
  Solution:
  To resolve the FITP367 error, you can take the following steps:
  
  
  Check PNR Data: Verify that the PNR number provided in the error message is correct and that all necessary data is present. Ensure that the PNR is properly linked to the trip.
  
  
  Review Trip Data: Check the trip details in the SAP system to ensure that all required fields are filled out correctly, including start and end dates, travel segments, and any other relevant information.
  
  
  Configuration Review: If you have access, review the configuration settings in the SAP Travel Management module to ensure that they are set up correctly. This may involve checking the settings for trip planning and PNR handling.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling PNRs and trip data.
  
  
  User Authorizations: Ensure that the user encountering the error has the necessary authorizations to access and manage trip data.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches related to the Travel Management module that may address this error.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for managing travel data, such as PR05 (Travel Expenses) or TRIP (Trip Management).
  User Manuals: Review user manuals or training materials related to SAP Travel Management for best practices in managing trips and PNRs.
  
  By following these steps, you should be able to identify and resolve the underlying issue causing the FITP367 error in your SAP system.