How To Fix FITP354 - Cancellation of booking failed

SAP Error Message - Details

• Message type: E = Error

• Message class: FITP -

• Message number: 354

• Message text: Cancellation of booking failed

What causes this issue?

An error occurred while cancelling the travel plan in the reservation
system.

System Response

The transaction was terminated.

How to fix this error?

Repeat the transaction. If the error recurs, notify your system
administrator.

Procedure for System Administrators

The internal error code is &V1& &V2&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FITP354 - Cancellation of booking failed ?

  The SAP error message FITP354, which states "Cancellation of booking failed," typically occurs in the context of financial transactions, particularly in the area of travel management or financial accounting. This error can arise due to various reasons, and understanding the cause is crucial for finding an appropriate solution.
  Causes of FITP354 Error
  
  
  Incomplete Data: The booking you are trying to cancel may have incomplete or incorrect data associated with it, such as missing fields or invalid entries.
  
  
  Status of the Booking: The booking may be in a status that does not allow for cancellation. For example, if the booking has already been processed or finalized, it may not be eligible for cancellation.
  
  
  Authorization Issues: The user attempting to cancel the booking may not have the necessary permissions or authorizations to perform the cancellation.
  
  
  Dependencies on Other Transactions: There may be dependencies on other financial transactions that prevent the cancellation of the booking. For instance, if there are linked invoices or payments, these may need to be addressed first.
  
  
  System Configuration: There could be configuration settings in the SAP system that restrict the cancellation of bookings under certain conditions.
  
  
  Solutions to FITP354 Error
  
  
  Check Booking Status: Verify the status of the booking you are trying to cancel. If it is already processed or finalized, you may need to follow a different procedure to reverse or adjust the transaction.
  
  
  Review Data Completeness: Ensure that all required fields and data for the booking are complete and correct. If any information is missing or incorrect, update it accordingly.
  
  
  User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to cancel bookings. If not, contact your system administrator to adjust the permissions.
  
  
  Resolve Dependencies: Investigate any linked transactions (like invoices or payments) that may be preventing the cancellation. You may need to reverse or adjust these transactions first.
  
  
  Consult Configuration Settings: If the issue persists, consult with your SAP administrator or technical team to review the system configuration settings related to booking cancellations. They may need to adjust settings to allow for cancellations under specific conditions.
  
  
  Error Logs and Messages: Check the SAP error logs for any additional messages or codes that may provide more context about the failure. This can help in diagnosing the issue more accurately.
  
  
  SAP Notes and Documentation: Look for relevant SAP Notes or documentation that may address this specific error. SAP frequently updates its knowledge base with solutions for common issues.
  
  
  Related Information
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to travel management or financial transactions, such as PR05 (Travel Expenses) or FB08 (Reverse Document).
  
  
  User Manuals: Refer to user manuals or training materials specific to your organization’s SAP implementation for guidance on handling bookings and cancellations.
  
  
  Support Channels: If the issue cannot be resolved internally, consider reaching out to SAP support or your organization's IT support team for further assistance.
  
  
  By following these steps, you should be able to identify the cause of the FITP354 error and implement a suitable solution.