How To Fix FITP348 - PNR was created, but could not be forwarded

SAP Error Message - Details

• Message type: E = Error

• Message class: FITP -

• Message number: 348

• Message text: PNR was created, but could not be forwarded

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FITP348 - PNR was created, but could not be forwarded ?

  The SAP error message FITP348 indicates that a Passenger Name Record (PNR) was created but could not be forwarded to the relevant system or application. This error typically occurs in the context of travel management or airline reservation systems integrated with SAP.
  Causes:
  
  System Connectivity Issues: There may be a problem with the network connection between SAP and the external system where the PNR needs to be forwarded.
  Configuration Errors: Incorrect configuration settings in the SAP system or the external system can prevent successful forwarding of the PNR.
  Data Validation Issues: The data in the PNR may not meet the required format or validation rules of the receiving system.
  Authorization Issues: The user or system may not have the necessary permissions to forward the PNR.
  System Downtime: The external system may be down or undergoing maintenance, preventing the PNR from being processed.
  
  Solutions:
  
  Check Connectivity: Ensure that there is a stable network connection between SAP and the external system. You can perform a ping test or check network logs for any issues.
  Review Configuration: Verify the configuration settings in both SAP and the external system. Ensure that all necessary parameters are correctly set up for PNR forwarding.
  Validate Data: Check the data in the PNR for any inconsistencies or errors. Ensure that all required fields are filled out correctly and conform to the expected formats.
  Check Authorizations: Ensure that the user or system has the necessary authorizations to perform the forwarding action. Review user roles and permissions in SAP.
  Monitor External System Status: Check the status of the external system to ensure it is operational. If it is down, you may need to wait until it is back online.
  Review Logs: Check the SAP application logs (transaction SLG1) for more detailed error messages that can provide additional context on why the forwarding failed.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches and updates.
  Documentation: Review the documentation for the specific SAP module you are using (e.g., SAP Travel Management) for any known issues or troubleshooting steps.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the FITP348 error and implement a solution to resolve it.