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Message type: E = Error
Message class: FITP -
Message number: 325
Message text: Flight & &: No seats are available in the negotiated booking class
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FITP325
- Flight & &: No seats are available in the negotiated booking class ?The SAP error message FITP325 indicates that there are no available seats in the negotiated booking class for a flight. This error typically occurs in the context of travel management systems, particularly when using SAP Concur or similar travel booking systems integrated with SAP.
Cause:
- Negotiated Booking Class: The booking class you are trying to use is fully booked. This can happen if the airline has sold all available seats in that specific class.
- Configuration Issues: There may be issues with the configuration of the travel management system, such as incorrect settings for negotiated rates or booking classes.
- Travel Policy Restrictions: The travel policy may restrict bookings to certain classes that are currently unavailable.
- System Updates: Sometimes, the system may not have the latest availability data due to delays in updates from the airline or travel provider.
Solution:
- Check Availability: Look for alternative flights or booking classes that may have available seats. You can try searching for different dates or times.
- Contact Travel Agent: If you are using a travel agency, contact them for assistance. They may have access to additional inventory or can help you find a suitable alternative.
- Review Travel Policy: Ensure that the booking class you are trying to use aligns with your company's travel policy. If necessary, consult with your travel manager for exceptions.
- System Configuration: If you suspect a configuration issue, work with your IT or SAP support team to review the settings related to negotiated rates and booking classes.
- Rebook: If no seats are available in the desired class, consider rebooking in a different class or with a different airline.
Related Information:
If the problem persists, it may be beneficial to escalate the issue to your organization's IT support or SAP support for further investigation.
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