How To Fix FITP248 - Branch office closed at time of pickup or dropoff

SAP Error Message - Details

• Message type: E = Error

• Message class: FITP -

• Message number: 248

• Message text: Branch office closed at time of pickup or dropoff

What causes this issue?

The branch office of the car rental company at which the vehicle is to
be picked up or dropped off is closed at the requested time. An
availability query can, therefore, not be performed for the request.

System Response

The operation was terminated.

How to fix this error?

Change the time at which the vehicle is to be picked up or dropped off
and repeat the operation.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FITP248 - Branch office closed at time of pickup or dropoff ?

  The SAP error message FITP248, which states "Branch office closed at time of pickup or dropoff," typically occurs in the context of logistics and transportation management within the SAP system. This error indicates that the branch office you are trying to schedule a pickup or drop-off for is not operational during the specified time.
  Cause:
  
  Branch Office Hours: The branch office may have specific operating hours, and the scheduled pickup or drop-off time falls outside of these hours.
  Public Holidays: The branch office may be closed due to public holidays or special events.
  Configuration Issues: There may be incorrect configuration settings in the SAP system regarding the branch office's operating hours.
  Time Zone Mismatch: The time zone settings for the branch office may not align with the time being used for scheduling.
  
  Solution:
  
  Check Operating Hours: Verify the operating hours of the branch office in the SAP system. Ensure that the pickup or drop-off time falls within these hours.
  Adjust Schedule: If the scheduled time is outside of the operating hours, adjust the pickup or drop-off time to a valid time when the branch office is open.
  Review Holidays: Check if there are any public holidays or special closures that might affect the branch office's availability.
  Configuration Review: If the issue persists, review the configuration settings for the branch office in the SAP system to ensure they are set correctly.
  Time Zone Settings: Ensure that the time zone settings for the branch office are correctly configured and match the time being used for scheduling.
  
  Related Information:
  
  SAP Documentation: Refer to SAP's official documentation for more details on error messages and their resolutions.
  Transaction Codes: Use relevant transaction codes (like OVRB for branch office settings) to check and modify the branch office configurations.
  Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the FITP248 error and implement a solution to resolve it.