How To Fix FITP240 - Select a departure flight

SAP Error Message - Details

• Message type: E = Error

• Message class: FITP -

• Message number: 240

• Message text: Select a departure flight

What causes this issue?

You have requested an availability list for outbound and return flights
but you have only selected a return flight.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Select an outbound flight to complete your query.
If, however, you only want to book a single (one-way) flight, cancel
your selection by choosing the 'Cancel' button and select flight type
<LS>One-way, Outbound Flight</> in the flight request.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FITP240 - Select a departure flight ?

  The SAP error message FITP240, which states "Select a departure flight," typically occurs in the context of the SAP Travel Management module, particularly when users are trying to book travel arrangements. This error indicates that the system requires the user to select a departure flight before proceeding with the booking process.
  Cause:
  
  No Flight Selected: The most common cause of this error is that the user has not selected a departure flight from the available options.
  Incomplete Data Entry: The user may have entered travel details (like origin, destination, and travel dates) but did not finalize the selection of a flight.
  System Configuration Issues: There may be issues with the configuration of the travel management system that prevent flights from being displayed or selected properly.
  Session Timeout: If the user has been inactive for a while, the session may have timed out, leading to loss of previously selected data.
  
  Solution:
  
  Select a Departure Flight: Ensure that you have selected a departure flight from the list of available options. Look for a button or checkbox next to the flight you wish to choose and confirm your selection.
  Re-enter Travel Details: If you are unable to see any flights, try re-entering your travel details (origin, destination, and dates) and search for flights again.
  Check for Filters: Make sure that any filters applied to the flight search (like time, airline, or class) are not too restrictive, which could result in no flights being displayed.
  Refresh the Page: Sometimes, refreshing the page or logging out and back into the system can resolve temporary glitches.
  Contact Support: If the issue persists, it may be necessary to contact your IT support team or SAP support for assistance, especially if it seems to be a system configuration issue.
  
  Related Information:
  
  User Training: Ensure that users are trained on how to properly use the travel booking system, including how to select flights.
  System Updates: Keep the SAP system updated to the latest version, as updates may fix bugs or improve functionality.
  Documentation: Refer to SAP documentation or user manuals for specific guidance on using the Travel Management module.
  Error Logs: If you have access, check the error logs for more detailed information about what might be causing the issue.
  
  By following these steps, you should be able to resolve the FITP240 error and successfully select a departure flight for your travel booking.