How To Fix FITP237 - Caution: Travel plan & was changed outside of the travel manager

SAP Error Message - Details

• Message type: E = Error

• Message class: FITP -

• Message number: 237

• Message text: Caution: Travel plan & was changed outside of the travel manager

What causes this issue?

A travel service has been changed or added externally (for example, by
your travel agency). External changes can refer to the time,
destination, or class of a (booked) travel service.

System Response

The new or changed travel service appears as a separate entry in your
travel plan. If an old version of the travel service exists, it remains
in your travel plan in status 'open'.

How to fix this error?

If you agree with the change that was made, you can continue processing
without problems. You can change or cancel the modified travel service,
if you wish.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FITP237 - Caution: Travel plan & was changed outside of the travel manager ?

  The SAP error message FITP237, which states "Caution: Travel plan & was changed outside of the travel manager," typically occurs in the context of SAP Travel Management. This message indicates that a travel plan has been modified outside of the Travel Manager application, which can lead to inconsistencies or conflicts in the travel data.
  Cause:
  
  External Changes: The travel plan was altered through another application or interface, such as a direct database update or an external travel booking system.
  User Permissions: A user may have made changes to the travel plan without the appropriate permissions or outside the expected workflow.
  Data Synchronization Issues: There may be issues with data synchronization between different systems or modules within SAP.
  
  Solution:
  
  Review Changes: Check the travel plan to identify what changes were made and by whom. This can often be done through the change log or history feature in SAP.
  Reconcile Data: If the changes are valid, ensure that they are reconciled with the Travel Manager data. This may involve manually updating the Travel Manager or re-entering the travel plan.
  User Training: Ensure that users are trained on the proper procedures for modifying travel plans to avoid unauthorized changes.
  System Configuration: Review the system configuration to ensure that the Travel Manager is the primary tool for managing travel plans. If external systems are used, ensure they are properly integrated with SAP.
  Consult Documentation: Refer to SAP documentation or support for specific guidance on handling this error message, as it may vary based on the version and configuration of your SAP system.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches and updates.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the changes made to the travel plan.
  
  If the issue persists after following these steps, it may be necessary to involve your SAP support team or a consultant with expertise in SAP Travel Management for further investigation.