How To Fix FITP207 - Room/rate not available

SAP Error Message - Details

• Message type: E = Error

• Message class: FITP -

• Message number: 207

• Message text: Room/rate not available

What causes this issue?

The API module call was unsuccessful because the relevant room or the
relevant rate is not available in the reservation system or with the
provider.

System Response

The process is terminated.

How to fix this error?

Repeat the process with a different room or rate.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FITP207 - Room/rate not available ?

  The SAP error message FITP207 "Room/rate not available" typically occurs in the context of the SAP Hospitality Management module, particularly when dealing with hotel room bookings and availability checks. This error indicates that the requested room type or rate is not available for the specified dates or conditions.
  Causes:
  
  No Availability: The most common cause is that the room type or rate you are trying to book is fully booked for the selected dates.
  Incorrect Date Range: The dates entered for the booking may not align with the availability of the room or rate.
  Rate Plan Restrictions: Certain rate plans may have restrictions that prevent them from being booked under specific conditions (e.g., minimum stay requirements).
  Configuration Issues: There may be configuration issues in the system that prevent the room or rate from being recognized as available.
  Blocked Inventory: The room may be blocked for maintenance, cleaning, or other operational reasons.
  
  Solutions:
  
  Check Availability: Verify the availability of the room type and rate for the requested dates. You can do this by checking the availability calendar in the system.
  Adjust Dates: If the room is not available for the selected dates, consider adjusting the dates of the booking to find an available option.
  Review Rate Plans: Check the rate plan details to ensure that there are no restrictions that would prevent the booking.
  System Configuration: If you suspect a configuration issue, consult with your SAP system administrator or support team to review the settings related to room and rate availability.
  Inventory Management: Ensure that the inventory for the room type is not blocked or reserved for other purposes. If it is, you may need to unblock it or choose a different room type.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for the Hospitality Management module for detailed information on room and rate management.
  User Guides: Check user guides or training materials specific to your organization’s implementation of SAP to understand how to manage bookings and availability.
  Support Forums: Engage with SAP community forums or support channels for additional insights and troubleshooting tips from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to escalate the issue to your IT support team or SAP support for further investigation.