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Message type: E = Error
Message class: FITP -
Message number: 139
Message text: Flight rebooking not possible according to trip rules
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FITP139
- Flight rebooking not possible according to trip rules ?The SAP error message FITP139, which states "Flight rebooking not possible according to trip rules," typically occurs in the context of travel management within SAP systems, particularly when dealing with flight bookings and rebookings. This error indicates that the system has identified a conflict with the trip rules that govern the rebooking process.
Causes:
- Trip Rules Violation: The rebooking attempt may violate specific trip rules set up in the system, such as fare conditions, travel class restrictions, or other policy constraints.
- Fare Restrictions: The fare associated with the original booking may not allow for changes or rebookings under certain conditions.
- Travel Class Limitations: The original booking class may not permit rebooking to a different class or may have restrictions on changes.
- Time Constraints: There may be time-related rules that prevent rebooking within a certain timeframe before the flight departure.
- System Configuration: The configuration of the SAP Travel Management module may not allow for certain types of rebookings based on the organization's travel policies.
Solutions:
- Review Trip Rules: Check the trip rules configured in the SAP system to understand the specific restrictions that are causing the error. This may involve consulting with the travel management team or reviewing the organization's travel policy.
- Check Fare Conditions: Verify the fare conditions of the original booking to see if rebooking is allowed. If not, you may need to consider alternative options.
- Consult with Travel Agent: If the booking was made through a travel agent or an online booking tool, reach out to them for assistance in rebooking the flight.
- Modify Booking Parameters: If possible, adjust the parameters of the rebooking attempt to align with the trip rules. This may include changing the flight, class of service, or timing of the rebooking.
- System Configuration Review: If you have access to system configuration, review the settings related to travel management and rebooking rules to ensure they align with organizational policies.
Related Information:
If the issue persists after trying the above solutions, it may be necessary to escalate the matter to your SAP support team or consult with SAP directly for further assistance.
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