How To Fix FITP062 - No entry in hotel catalog; switch to global availability

SAP Error Message - Details

• Message type: E = Error

• Message class: FITP -

• Message number: 062

• Message text: No entry in hotel catalog; switch to global availability

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FITP062 - No entry in hotel catalog; switch to global availability ?

  The SAP error message FITP062, which states "No entry in hotel catalog; switch to global availability," typically occurs in the context of the SAP Travel Management module, particularly when dealing with hotel bookings. This error indicates that the system could not find a specific hotel entry in the local hotel catalog, and as a result, it is attempting to switch to a global availability search.
  Cause:
  
  Missing Hotel Entry: The primary cause of this error is that the hotel you are trying to book is not listed in the local hotel catalog. This could be due to the hotel not being set up in the system or the specific hotel not being available for the selected date.
  Configuration Issues: There may be configuration issues in the hotel catalog settings or the integration with the global availability system.
  Data Synchronization: If the hotel catalog is supposed to be updated regularly, there may be a delay or failure in synchronization between the local and global systems.
  
  Solution:
  
  Check Hotel Catalog: Verify that the hotel you are trying to book is indeed listed in the hotel catalog. You can do this by navigating to the hotel catalog in the SAP system and searching for the hotel.
  Add Missing Hotels: If the hotel is not listed, you may need to add it to the hotel catalog. This typically requires administrative access to the SAP system.
  Review Configuration: Check the configuration settings for the hotel catalog and ensure that the integration with global availability is correctly set up.
  Use Global Availability: If the hotel is not available locally, consider using the global availability option if it is enabled. This may allow you to find alternative hotels that are available globally.
  Consult Documentation: Refer to SAP documentation or help resources for specific instructions on managing hotel catalogs and troubleshooting related issues.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates on known issues.
  User Permissions: Ensure that the user has the necessary permissions to access and modify the hotel catalog.
  System Updates: Ensure that your SAP system is up to date, as updates may include fixes for known issues related to hotel management.
  
  By following these steps, you should be able to resolve the FITP062 error and successfully manage hotel bookings within the SAP system.