How To Fix FISWEBBILL014 - There is no entry for partner &1 and contract account &2

FISWEBBILL014 - Overview

• Message type: E = Error

• Message class: FISWEBBILL - FSCM: WebBill, Messages

• Message number: 014

• Message text: There is no entry for partner &1 and contract account &2

trados = docu -> fi -> fica

What causes this issue?

No address for sending notifications has been defined for
business partner &v1&
and contract account &v2&.

System Response

Error message

How to fix this error?

Maintain the necessary entries in contract account maintenance or
administrative data.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FISWEBBILL014 - There is no entry for partner &1 and contract account &2 ?

  The SAP error message FISWEBBILL014 indicates that there is no entry for the specified partner and contract account in the system. This error typically occurs in the context of billing or invoicing processes, particularly when the system is trying to retrieve billing information for a specific partner (customer) and contract account.
  
  Cause:
  
  Missing Data: The most common cause is that the partner (customer) or contract account does not exist in the system or is not properly configured.
  Incorrect Input: The partner number or contract account number entered may be incorrect or misspelled.
  Data Synchronization Issues: If the data is being pulled from different systems or modules, there may be synchronization issues leading to missing entries.
  Inactive or Deleted Records: The partner or contract account may have been marked as inactive or deleted in the system.
  
  
  Solution:
  
  
  Verify Partner and Contract Account:
  
  Check if the partner number and contract account number are correct. Ensure there are no typographical errors.
  Use