How To Fix FISWEBBILL000 - No transactions defined in Customizing for credit memos or bills

SAP Error Message - Details

• Message type: E = Error

• Message class: FISWEBBILL - FSCM: WebBill, Messages

• Message number: 000

• Message text: No transactions defined in Customizing for credit memos or bills

What causes this issue?

No transactions are defined for bills or credit memos in Customizing
for <LS>FSCM Biller Direct</>. Using the relevant main and
subtransactions, the system checks whether a new bill or credit memo
has been created and whether the customer has to be notified.

System Response

Error message

How to fix this error?

Define the bill and credit memo-relevant transactions in Customizing.
INCLUDE FICA_NA_CUST_2 OBJECT DOKU ID TX

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FISWEBBILL000 - No transactions defined in Customizing for credit memos or bills ?

  The SAP error message FISWEBBILL000 indicates that there are no transactions defined in the Customizing settings for credit memos or bills. This typically occurs in the context of financial transactions, particularly when working with billing documents or credit memos in the SAP system.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Configuration: The necessary configuration for credit memos or billing transactions has not been set up in the SAP system.
  Incorrect Transaction Type: The transaction type being used may not be defined in the system for the specific billing or credit memo process.
  Authorization Issues: The user may not have the necessary authorizations to access the defined transactions.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Customizing Settings:
  
  Go to the SAP Customizing Implementation Guide (IMG) by using transaction code SPRO.
  Navigate to the relevant section for billing and credit memo configuration. This is usually found under:
  Financial Accounting (New) -> Accounts Receivable and Accounts Payable -> Billing -> Define Billing Types
  
  Ensure that the billing types and credit memo types are correctly defined and that the necessary transaction types are included.
  
  
  
  Define Transaction Types:
  
  If the required transaction types are missing, you will need to define them. This can be done in the same IMG area where you check the billing types.
  Make sure to assign the correct settings and parameters to the new transaction types.
  
  
  
  Check User Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to perform the billing or credit memo transactions. This can be checked in the user roles and profiles assigned to the user.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to see if the error persists.
  
  
  
  Consult Documentation:
  
  If you are unsure about the configuration settings, refer to SAP documentation or consult with your SAP functional consultant for guidance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VF01 (Create Billing Document), VF02 (Change Billing Document), and VF03 (Display Billing Document).
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  Support: If the issue persists after checking the configuration and authorizations, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to resolve the error message FISWEBBILL000 and ensure that transactions for credit memos and bills are properly defined in your SAP system.