How To Fix FISA_LOC358 - You cannot reverse a rejected payment order

SAP Error Message - Details

• Message type: E = Error

• Message class: FISA_LOC - FI Localization for KSA

• Message number: 358

• Message text: You cannot reverse a rejected payment order

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FISA_LOC358 - You cannot reverse a rejected payment order ?

  The SAP error message FISA_LOC358 indicates that you are attempting to reverse a payment order that has been rejected. This error typically arises in the context of financial transactions within the SAP system, particularly in modules related to financial accounting and treasury management.
  Cause:
  The primary cause of this error is that the payment order you are trying to reverse has already been rejected. In SAP, rejected payment orders are not eligible for reversal because they are considered to be in a state that does not allow for further processing. Rejected payment orders may have been rejected due to various reasons, such as insufficient funds, incorrect account details, or other validation issues.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Payment Order Status: Verify the status of the payment order in question. Ensure that it is indeed marked as rejected.
  
  
  Review Rejection Reason: Investigate the reason for the rejection. This may involve checking logs or reports to understand why the payment order was not processed successfully.
  
  
  Correct the Issue: If the rejection was due to incorrect information (e.g., wrong account number, insufficient funds), correct the underlying issue.
  
  
  Create a New Payment Order: Instead of trying to reverse the rejected payment order, create a new payment order with the correct details. This is often the recommended approach when dealing with rejected transactions.
  
  
  Consult Documentation: Refer to SAP documentation or your organization's internal guidelines for handling rejected payment orders. There may be specific procedures in place.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or updates regarding this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to payment processing, such as F110 (Automatic Payment Transactions) or F-53 (Post Outgoing Payments).
  User Roles and Permissions: Ensure that you have the necessary permissions to create or modify payment orders in the SAP system.
  
  By following these steps, you should be able to address the error and proceed with your financial transactions in SAP.