How To Fix FISA_LOC039 - User is not active

SAP Error Message - Details

• Message type: E = Error

• Message class: FISA_LOC - FI Localization for KSA

• Message number: 039

• Message text: User is not active

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FISA_LOC039 - User is not active ?

  The SAP error message FISA_LOC039: User is not active typically indicates that the user account you are trying to use is inactive in the SAP system. This can happen for various reasons, such as the user being deactivated by an administrator, the user account being locked, or the user not being assigned the necessary roles or authorizations.
  Causes:
  
  User Deactivation: The user account has been manually deactivated by an administrator.
  User Lock: The user account may be locked due to multiple failed login attempts or other security policies.
  Role/Authorization Issues: The user may not have the necessary roles or authorizations assigned to access the required transactions or functions.
  User Status: The user status in the system may be set to inactive.
  
  Solutions:
  
  
  Check User Status:
  
  An administrator should check the status of the user account in transaction SU01 (User Maintenance).
  Ensure that the user is not marked as inactive.
  
  
  
  Unlock User Account:
  
  If the user account is locked, it can be unlocked in transaction SU01 by selecting the user and using the "Unlock" option.
  
  
  
  Assign Roles/Authorizations:
  
  Ensure that the user has the necessary roles and authorizations assigned. This can also be done in transaction SU01 or through role management transactions like PFCG.
  
  
  
  Contact System Administrator:
  
  If you do not have the necessary permissions to check or modify user accounts, contact your SAP system administrator for assistance.
  
  
  
  Check User Group:
  
  Ensure that the user is part of the correct user group that has access to the required transactions.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SU10: Mass User Maintenance (for bulk changes)
  
  
  
  User Locking Policies: Review the system's user locking policies to understand why the account may have been locked or deactivated.
  
  
  Audit Logs: Check audit logs for any changes made to the user account that might have led to the current status.
  
  
  SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may provide additional insights or solutions related to user management and error messages.
  
  
  By following these steps, you should be able to resolve the FISA_LOC039 error and reactivate the user account as needed.