How To Fix FIRU_RECON_REP024 - Error occurs during mail sending

SAP Error Message - Details

• Message type: E = Error

• Message class: FIRU_RECON_REP - Common Message Class for Russian FI

• Message number: 024

• Message text: Error occurs during mail sending

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FIRU_RECON_REP024 - Error occurs during mail sending ?

  The SAP error message FIRU_RECON_REP024 typically indicates that there was an issue when attempting to send an email from the SAP system. This error can arise due to various reasons, and understanding the cause is essential for finding a solution. Here are some common causes, potential solutions, and related information:
  Causes:
  
  
  SMTP Configuration Issues: The Simple Mail Transfer Protocol (SMTP) settings in the SAP system may not be configured correctly. This includes incorrect SMTP server address, port number, or authentication settings.
  
  
  Network Issues: There may be network connectivity problems between the SAP system and the SMTP server, preventing the email from being sent.
  
  
  Email Address Format: The email address being used may be incorrectly formatted or invalid.
  
  
  Authorization Issues: The user or the system may not have the necessary authorizations to send emails.
  
  
  Mail Server Issues: The mail server itself may be down or experiencing issues.
  
  
  SAP Notes: There may be specific SAP Notes related to this error that need to be applied.
  
  
  Solutions:
  
  
  Check SMTP Configuration:
  
  Go to transaction code SCOT in SAP.
  Verify the SMTP settings, including the SMTP server address, port, and authentication details.
  Ensure that the settings match those provided by your email service provider.
  
  
  
  Test Connectivity:
  
  Use transaction code SOST to check the status of sent emails and any errors.
  Test the connection to the SMTP server using tools like telnet to ensure that the server is reachable.
  
  
  
  Validate Email Addresses:
  
  Ensure that the email addresses being used are correctly formatted and valid.
  
  
  
  Check Authorizations:
  
  Ensure that the user or the system has the necessary authorizations to send emails. This may involve checking user roles and profiles.
  
  
  
  Review Mail Server Logs:
  
  Check the logs on the mail server for any errors or issues that may indicate why the email could not be sent.
  
  
  
  Apply SAP Notes:
  
  Search for any relevant SAP Notes that may address this specific error. You can do this through the SAP Support Portal.
  
  
  
  Consult SAP Documentation:
  
  Review the SAP documentation for any additional troubleshooting steps or configuration settings that may be relevant.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SCOT: Configure and monitor the SMTP settings.
  SOST: Monitor the status of sent emails.
  SICF: Check the Internet Communication Framework settings.
  
  
  
  SAP Notes: Always check the SAP Support Portal for the latest notes and patches related to email sending issues.
  
  
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  
  If the problem persists after trying the above solutions, it may be beneficial to engage with your SAP Basis team or SAP support for further assistance.