How To Fix FIQA_LOC055 - Payment documents not found; reversal not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: FIQA_LOC - FI Localization for Qatar

• Message number: 055

• Message text: Payment documents not found; reversal not possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FIQA_LOC055 - Payment documents not found; reversal not possible ?

  The SAP error message FIQA_LOC055, which states "Payment documents not found; reversal not possible," typically occurs when you attempt to reverse a payment document that does not exist in the system. This can happen for several reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  
  Non-Existent Payment Document: The payment document you are trying to reverse may not exist in the system. This could be due to incorrect document numbers or the document being deleted or archived.
  
  
  Document Already Reversed: The payment document may have already been reversed, making it impossible to reverse it again.
  
  
  Incorrect Selection Criteria: The selection criteria used to find the payment document may be incorrect, leading to no documents being found.
  
  
  Authorization Issues: The user may not have the necessary authorizations to view or reverse the payment document.
  
  
  Document Status: The payment document may be in a status that does not allow for reversal (e.g., it may be locked or in a different processing state).
  
  
  Solutions:
  
  
  Verify Document Number: Check the payment document number you are trying to reverse. Ensure that it is correct and exists in the system.
  
  
  Check Document Status: Use transaction codes like FB03 (Display Document) to check the status of the payment document. Ensure it is not already reversed or in a locked state.
  
  
  Review Selection Criteria: If you are using a report or transaction to find the document, double-check the selection criteria to ensure they are correct.
  
  
  Check User Authorizations: Ensure that you have the necessary authorizations to view and reverse payment documents. You may need to contact your SAP security team for assistance.
  
  
  Consult with Finance Team: If you are unable to find the document or if it appears to be missing, consult with your finance or accounting team to understand if the document was deleted or archived.
  
  
  Use Alternative Transactions: If the standard reversal process is not working, consider using alternative transactions or methods to handle the payment, such as creating a manual journal entry to offset the payment.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03 (Display Document), FB08 (Reverse Document), and FBL1N (Vendor Line Item Display) to help in troubleshooting.
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP's support portal can provide additional insights.
  
  
  Documentation: Review SAP documentation or user manuals related to financial accounting and payment processing for further guidance on handling payment documents.
  
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.