How To Fix FIPL_SAFT135 - Customer &1 blocked in document &2

SAP Error Message - Details

• Message type: E = Error

• Message class: FIPL_SAFT - SAFT: Message Class

• Message number: 135

• Message text: Customer &1 blocked in document &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FIPL_SAFT135 - Customer &1 blocked in document &2 ?

  The SAP error message FIPL_SAFT135 indicates that a customer (identified by &1) is blocked in a specific document (identified by &2). This error typically arises in the context of financial transactions, particularly when dealing with customer accounts in SAP.
  Cause:
  
  Customer Blocked Status: The customer account may be blocked for various reasons, such as overdue payments, credit limit exceeded, or other internal policies.
  Document Type Restrictions: The specific document type being processed may have restrictions that prevent transactions involving blocked customers.
  Configuration Settings: There may be configuration settings in the SAP system that enforce blocking rules for certain transactions.
  
  Solution:
  
  
  Check Customer Status:
  
  Navigate to the customer master data (transaction code XD03 for general data or FD03 for financial data).
  Check if the customer is marked as blocked. If so, determine the reason for the block and take appropriate action to unblock the customer if necessary.
  
  
  
  Review Document Details:
  
  Look at the document referenced in the error message (using transaction codes like FB03 for document display).
  Ensure that the document is valid and that there are no issues with the data entered.
  
  
  
  Adjust Configuration Settings:
  
  If the blocking is due to configuration settings, consult with your SAP administrator or functional consultant to review and adjust the settings as needed.
  
  
  
  Credit Management:
  
  If the block is related to credit management, review the customer's credit limit and payment history. You may need to adjust the credit limit or resolve any outstanding issues.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to the specific error message for additional guidance and troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  XD03: Display Customer (General Data)
  FD03: Display Customer (Financial Data)
  FB03: Display Document
  
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional context or solutions for this specific error message.
  User Roles: Ensure that the user attempting the transaction has the necessary authorizations to view and modify customer data.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or consult SAP's support portal for further assistance.