How To Fix FIPAY_GTS402 - Payment request &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FIPAY_GTS -

  • Message number: 402

  • Message text: Payment request &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FIPAY_GTS402 - Payment request &1 ?

    The SAP error message FIPAY_GTS402 typically relates to issues with payment requests in the context of SAP Global Trade Services (GTS). The message indicates that there is a problem with the payment request identified by the number provided in the message (represented by &1).

    Cause:

    The error can be caused by several factors, including but not limited to:

    1. Missing or Incorrect Data: The payment request may be missing required information or contain incorrect data that prevents processing.
    2. Configuration Issues: There may be configuration issues in the GTS or Financial Accounting (FI) settings that affect how payment requests are processed.
    3. Authorization Issues: The user may not have the necessary authorizations to process the payment request.
    4. Integration Issues: There may be problems with the integration between GTS and other SAP modules or external systems.
    5. Status of Payment Request: The payment request may be in a status that does not allow it to be processed (e.g., already processed, canceled, etc.).

    Solution:

    To resolve the FIPAY_GTS402 error, you can take the following steps:

    1. Check Payment Request Data: Review the payment request for any missing or incorrect information. Ensure that all required fields are filled out correctly.
    2. Review Configuration Settings: Check the configuration settings in both GTS and FI to ensure they are set up correctly for processing payment requests.
    3. Verify User Authorizations: Ensure that the user attempting to process the payment request has the necessary authorizations. You may need to consult with your SAP security team.
    4. Check Payment Request Status: Look at the status of the payment request to ensure it is in a state that allows processing. If it has already been processed or canceled, you may need to create a new request.
    5. Consult Logs and Traces: Check the application logs and traces for more detailed error messages that can provide additional context on the issue.
    6. Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions) and F-53 (Post Outgoing Payments) to manage payment requests.
    • Documentation: Review SAP documentation related to GTS and payment processing for best practices and troubleshooting tips.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify and resolve the issue related to the FIPAY_GTS402 error message.

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