How To Fix FIORI_MYCONTACTS_MSG006 - No customers found for given user

SAP Error Message - Details

• Message type: E = Error

• Message class: FIORI_MYCONTACTS_MSG - Message class for My Contact Fiori App

• Message number: 006

• Message text: No customers found for given user

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FIORI_MYCONTACTS_MSG006 - No customers found for given user ?

  The SAP Fiori error message FIORI_MYCONTACTS_MSG006: No customers found for given user typically indicates that the system could not retrieve any customer data associated with the user who is logged in. This can occur in applications that rely on user-specific data, such as the My Contacts app in SAP Fiori.
  Causes:
  
  User Authorization Issues: The logged-in user may not have the necessary authorizations to view customer data.
  Data Not Maintained: There may be no customer records associated with the user in the backend system.
  Configuration Issues: The Fiori app may not be properly configured to fetch the relevant customer data.
  User Role Assignment: The user may not be assigned the correct roles that allow access to customer data.
  Backend System Issues: There could be issues with the backend system (e.g., database connectivity, data inconsistencies).
  
  Solutions:
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to access customer data. This can be done by reviewing the user's roles and authorizations in the SAP system.
  
  
  
  Verify Customer Data:
  
  Check if there are any customer records associated with the user in the backend system. This can be done by querying the customer database or using transaction codes like XD03 (Display Customer) to see if any records exist.
  
  
  
  Review Fiori App Configuration:
  
  Ensure that the Fiori app is correctly configured to pull customer data. This may involve checking the OData service and ensuring it is properly set up.
  
  
  
  Role Assignment:
  
  Make sure that the user has been assigned the correct roles that include access to the customer data. This can be done through the SAP role management tools.
  
  
  
  Check Backend Connectivity:
  
  Ensure that the Fiori front-end server can communicate with the backend system. Check for any connectivity issues or errors in the logs.
  
  
  
  Consult SAP Notes:
  
  Look for any relevant SAP Notes that may address this specific error message. SAP frequently releases updates and patches that may resolve known issues.
  
  
  
  Related Information:
  
  SAP Fiori Documentation: Review the official SAP Fiori documentation for the specific app to understand its requirements and configuration.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Transaction Codes: Familiarize yourself with relevant transaction codes that can help in troubleshooting, such as SU53 (Authorization Check) and ST22 (Dump Analysis).
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.