How To Fix FIORI_MYCONTACTS_MSG001 - Customer &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: FIORI_MYCONTACTS_MSG - Message class for My Contact Fiori App

• Message number: 001

• Message text: Customer &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FIORI_MYCONTACTS_MSG001 - Customer &1 does not exist ?

  The SAP error message FIORI_MYCONTACTS_MSG001 indicating that "Customer &1 does not exist" typically arises in the context of the SAP Fiori application when the system is unable to find a customer record associated with the provided customer ID. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Incorrect Customer ID: The customer ID entered may be incorrect or misspelled.
  Customer Not Created: The customer record may not have been created in the system.
  Customer Deactivation: The customer may have been deactivated or marked for deletion.
  Authorization Issues: The user may not have the necessary authorizations to view the customer record.
  Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to missing data.
  Incorrect Configuration: There may be configuration issues in the Fiori app or backend system.
  
  Solutions:
  
  Verify Customer ID: Double-check the customer ID for any typos or errors.
  Check Customer Record: Use transaction codes like XD03 (Display Customer) or BP (Business Partner) to verify if the customer exists in the system.
  Check Status: Ensure that the customer is active and not marked for deletion.
  Authorization Check: Ensure that the user has the necessary authorizations to access customer data. This can be checked with the help of a security administrator.
  Data Synchronization: If applicable, check the integration points with other systems to ensure that customer data is synchronized correctly.
  Consult with IT Support: If the issue persists, consult with your IT support team to investigate any backend issues or configuration problems.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD03, BP, and SE11 (Data Dictionary) to check the underlying data structures.
  Fiori App Configuration: Review the configuration settings for the Fiori app to ensure it is set up correctly to access customer data.
  SAP Notes: Check for any relevant SAP Notes or documentation that may address known issues related to this error message.
  User Training: Ensure that users are trained on how to correctly enter customer IDs and understand the implications of customer status.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it. If the problem continues, further investigation may be required, potentially involving SAP support.