How To Fix FIORB301 - No operative discount data available for presentation

SAP Error Message - Details

• Message type: E = Error

• Message class: FIORB - Special Payment Method

• Message number: 301

• Message text: No operative discount data available for presentation

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FIORB301 - No operative discount data available for presentation ?

  The SAP error message FIORB301, which states "No operative discount data available for presentation," typically occurs in the context of SAP Fiori applications, particularly when dealing with pricing and discount data in sales documents or related transactions. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  
  Missing Discount Data: The most common cause is that there is no discount data available for the specific sales document or item being processed. This could be due to the absence of valid pricing conditions in the system.
  
  
  Configuration Issues: There may be configuration issues in the pricing procedure or discount conditions that prevent the system from retrieving the necessary data.
  
  
  Data Inconsistency: There could be inconsistencies in the master data or transactional data that lead to the absence of operative discount data.
  
  
  Authorization Issues: The user may not have the necessary authorizations to view or access the discount data.
  
  
  System Errors: Occasionally, system errors or bugs can lead to this message being displayed.
  
  
  Solutions:
  
  
  Check Pricing Conditions: Verify that the relevant pricing conditions for discounts are correctly maintained in the system. This includes checking the condition records for discounts in the pricing procedure.
  
  
  Review Sales Document: Ensure that the sales document or item in question is correctly set up and that it meets the criteria for applicable discounts.
  
  
  Configuration Review: Review the configuration of the pricing procedure in the SAP system to ensure that it is set up correctly to handle discounts.
  
  
  Data Consistency Check: Perform a data consistency check to ensure that all relevant master data (like customer master, material master, etc.) is correctly maintained and that there are no missing entries.
  
  
  User Authorizations: Check the user’s authorizations to ensure they have the necessary permissions to view discount data.
  
  
  Consult SAP Notes: Look for any relevant SAP Notes or updates that may address this specific error message. Sometimes, SAP releases patches or notes that can resolve known issues.
  
  
  Debugging: If you have access to technical resources, consider debugging the application to identify where the data retrieval is failing.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Fiori applications and pricing procedures for more detailed information on how discounts are processed.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support Tickets: If the issue persists and cannot be resolved internally, consider raising a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to identify the root cause of the FIORB301 error and implement a suitable solution.