How To Fix FINS_REV_REC_CUST038 - Recognition Key &1 is not valid for Item category &2 (Customer project)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FINS_REV_REC_CUST - Event-Based Rev. Rec.: Customizing

  • Message number: 038

  • Message text: Recognition Key &1 is not valid for Item category &2 (Customer project)

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message FINS_REV_REC_CUST038 - Recognition Key &1 is not valid for Item category &2 (Customer project) ?

    The SAP error message FINS_REV_REC_CUST038 indicates that there is an issue with the recognition key for a specific item category in the context of revenue recognition for customer projects. This error typically arises in the context of SAP's Revenue Recognition functionality, particularly when dealing with projects and contracts.

    Cause:

    The error message is triggered when the recognition key provided for a specific item category is either invalid or not configured correctly in the system. This can happen due to several reasons:

    1. Incorrect Recognition Key: The recognition key specified does not exist or is not valid for the item category being processed.
    2. Configuration Issues: The item category may not be properly configured in the system to allow for the specified recognition key.
    3. Missing Customizing Settings: The necessary customizing settings for revenue recognition may not be set up correctly in the system.
    4. Data Entry Errors: There may be a typo or incorrect data entry when specifying the recognition key.

    Solution:

    To resolve the error, you can take the following steps:

    1. Verify Recognition Key: Check the recognition key being used and ensure it is valid for the specified item category. You can do this by reviewing the configuration settings in the SAP system.

    2. Check Item Category Configuration:

      • Go to the configuration settings for the item category in question (Transaction code: SPRO).
      • Navigate to Sales and Distribution > Basic Functions > Revenue Recognition > Define Item Categories.
      • Ensure that the recognition key is correctly assigned to the item category.
    3. Review Customizing Settings:

      • Ensure that all necessary customizing settings for revenue recognition are in place. This includes settings for the project type, item category, and recognition key.
      • Check if the recognition key is defined in the relevant customizing tables.
    4. Consult Documentation: Refer to SAP documentation or help resources for guidance on the specific item category and recognition key you are working with.

    5. Test with Different Data: If possible, try using a different recognition key or item category to see if the error persists. This can help isolate the issue.

    6. Contact SAP Support: If the issue cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CJ20N (Project Builder), CJI3 (Project Actual Line Items), and S_ALR_87013558 (Project Reports) for analyzing project data.
    • SAP Notes: Check for any SAP Notes related to revenue recognition and the specific error message for additional insights or patches.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.

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