How To Fix FINS_REV_REC_CUST004 - &1 is no primary cost/revenue account


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FINS_REV_REC_CUST - Event-Based Rev. Rec.: Customizing

  • Message number: 004

  • Message text: &1 is no primary cost/revenue account

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message FINS_REV_REC_CUST004 - &1 is no primary cost/revenue account ?

    The SAP error message FINS_REV_REC_CUST004 indicates that there is no primary cost or revenue account assigned for the specified account in the context of revenue recognition or related financial processes. This error typically arises in the context of revenue recognition in SAP, particularly when dealing with contracts, billing, or financial postings.

    Cause:

    1. Missing Account Assignment: The account specified in the transaction does not have a primary cost or revenue account assigned in the system.
    2. Configuration Issues: The configuration for the revenue recognition process may not be set up correctly, leading to the system not being able to find the necessary account.
    3. Master Data Issues: The master data for the relevant account (e.g., customer, vendor, or general ledger account) may be incomplete or incorrectly configured.

    Solution:

    1. Check Account Configuration:

      • Go to the transaction code OBYC to check the account determination settings.
      • Ensure that the relevant account has a primary cost/revenue account assigned.
    2. Review Master Data:

      • Check the master data for the account in question (e.g., customer master, vendor master, or GL account).
      • Ensure that the necessary fields for revenue recognition are filled out correctly.
    3. Update Configuration:

      • If the account is missing a primary cost/revenue account, you may need to update the configuration in the relevant area (e.g., revenue recognition settings).
      • This may involve working with your SAP FI/CO consultant to ensure that the configuration aligns with your business processes.
    4. Test the Changes:

      • After making the necessary changes, perform a test transaction to ensure that the error no longer occurs.
    5. Consult Documentation:

      • Refer to SAP documentation or notes related to revenue recognition and account determination for additional guidance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as OBYC (Automatic Account Determination), FS00 (G/L Account Master Record), and BP (Business Partner) for checking account settings.
    • SAP Notes: Check for any SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • User Roles: Ensure that you have the necessary authorizations to make changes to account configurations and master data.

    If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or a consultant who specializes in SAP Financials for further assistance.

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