How To Fix FINS_REV_REC004 - Revenue recognition for ref. doc. &3 (proc. &1, org. &2) in &4 failed

SAP Error Message - Details

• Message type: E = Error

• Message class: FINS_REV_REC - Event Based revenue recognition

• Message number: 004

• Message text: Revenue recognition for ref. doc. &3 (proc. &1, org. &2) in &4 failed

What causes this issue?

An error occurred during revenue recognition calculation during
real-time processing of the indicated reference document. The journal
entry for the reference document is created, but not the subsequent
revenue recognition document. Instead, an entry is added to the log.
This entry enables the revenue recognition part to be carried out at a
later time.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FINS_REV_REC004 - Revenue recognition for ref. doc. &3 (proc. &1, org. &2) in &4 failed ?

  The SAP error message FINS_REV_REC004 indicates that there was a failure in the revenue recognition process for a specific reference document. This error typically occurs in the context of the Revenue Recognition functionality within SAP, which is part of the Financial Accounting (FI) module and is often used in conjunction with the Controlling (CO) module.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Missing Configuration: The revenue recognition process may not be properly configured for the specific document type or business area.
  Data Issues: There may be missing or incorrect data in the reference document, such as missing revenue recognition keys or incorrect account assignments.
  Posting Period Issues: The posting period may be closed, preventing any further postings related to revenue recognition.
  Document Status: The reference document may be in a status that does not allow for revenue recognition (e.g., it may be incomplete or in a draft state).
  Authorization Issues: The user may not have the necessary authorizations to perform revenue recognition for the specified document.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration: Ensure that the revenue recognition settings are correctly configured for the relevant document type and organizational units. This includes checking the revenue recognition method and related settings in the configuration.
  
  
  Review Document Data: Examine the reference document (identified by &3) for any missing or incorrect data. Ensure that all required fields are filled out correctly.
  
  
  Verify Posting Period: Check if the posting period for the transaction is open. If it is closed, you may need to open the period or adjust the document accordingly.
  
  
  Check Document Status: Ensure that the reference document is in a status that allows for revenue recognition. If it is incomplete, complete the necessary steps to finalize the document.
  
  
  Authorization Check: Verify that the user attempting the revenue recognition has the necessary authorizations. If not, consult with your SAP security team to grant the required permissions.
  
  
  Review Logs: Check the application logs for more detailed error messages or warnings that can provide additional context on why the revenue recognition failed.
  
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like FBL3N (G/L Account Line Items) or FB03 (Display Document) to review the relevant financial documents.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to revenue recognition.
  Documentation: Refer to SAP documentation on revenue recognition for detailed guidance on configuration and troubleshooting.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the FI/CO modules for further assistance.