How To Fix FINS_RECON104 - &1: Customer master special G/L transaction figures (KNC3) inconsistent

SAP Error Message - Details

• Message type: E = Error

• Message class: FINS_RECON - SAP S/4HANA Finance Migration: Reconciliation

• Message number: 104

• Message text: &1: Customer master special G/L transaction figures (KNC3) inconsistent

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FINS_RECON104 - &1: Customer master special G/L transaction figures (KNC3) inconsistent ?

  The SAP error message FINS_RECON104 indicates that there is an inconsistency in the customer master special G/L transaction figures (KNC3). This error typically arises during the reconciliation process when the figures in the customer master records do not match the corresponding special G/L transactions.
  Cause:
  The inconsistency can be caused by several factors, including:
  
  Data Entry Errors: Manual entries or adjustments that were not properly recorded or posted.
  Missing Transactions: Special G/L transactions that were not posted correctly or are missing from the customer master data.
  Incorrect Configuration: Issues with the configuration of special G/L accounts or the reconciliation process.
  Data Migration Issues: Problems that occurred during data migration from legacy systems to SAP.
  Posting Errors: Transactions that were posted to the wrong accounts or with incorrect amounts.
  
  Solution:
  To resolve the FINS_RECON104 error, you can follow these steps:
  
  
  Check the Customer Master Data:
  
  Use transaction code FD03 to display the customer master data and verify the special G/L transactions.
  Ensure that the balances in the customer master (KNC3) match the balances in the special G/L accounts.
  
  
  
  Review Special G/L Transactions:
  
  Use transaction code FBL5N to display the line items for the customer and check for any discrepancies in the special G/L transactions.
  Look for any missing or incorrectly posted transactions.
  
  
  
  Run Reconciliation Reports:
  
  Use transaction code F.01 or F.08 to run reconciliation reports for the customer accounts and special G/L accounts to identify discrepancies.
  
  
  
  Adjust Entries:
  
  If discrepancies are found, make the necessary adjustments. This may involve posting correcting entries or reclassifying transactions to the correct accounts.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional guidance.
  
  
  
  Contact SAP Support:
  
  If the issue persists after performing the above steps, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  FD03: Display Customer Master
  FBL5N: Customer Line Item Display
  F.01: Financial Statement
  F.08: Reconciliation of Accounts
  
  
  
  Tables Involved:
  
  KNC3: Customer Master Special G/L Transactions
  BKPF: Accounting Document Header
  BSEG: Accounting Document Segment
  
  
  
  Best Practices:
  
  Regularly reconcile customer accounts and special G/L transactions to prevent inconsistencies.
  Implement proper data entry controls and validation checks to minimize manual errors.
  Ensure that all users are trained on the correct procedures for posting special G/L transactions.
  
  
  
  By following these steps and recommendations, you should be able to identify and resolve the inconsistency causing the FINS_RECON104 error.