How To Fix FINS_FI_CLS002 - System failure during locking

SAP Error Message - Details

• Message type: E = Error

• Message class: FINS_FI_CLS - Messages used for the impairments and FXs

• Message number: 002

• Message text: System failure during locking

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FINS_FI_CLS002 - System failure during locking ?

  The SAP error message FINS_FI_CLS002 indicates a system failure during the locking process, which typically occurs in the context of financial closing activities. This error can arise due to various reasons, including issues with database locks, inconsistencies in the system, or problems with the configuration of the financial closing process.
  Causes:
  
  Database Lock Issues: The system may be trying to lock a resource that is already locked by another process or transaction.
  System Performance: High system load or performance issues can lead to timeouts or failures in the locking mechanism.
  Configuration Errors: Incorrect configuration in the financial closing settings or related modules can lead to this error.
  Transport Issues: If there have been recent transports or changes in the system, they may not have been applied correctly, leading to inconsistencies.
  Background Jobs: Conflicts with background jobs that are running at the same time can also cause locking issues.
  
  Solutions:
  
  Check Lock Entries: Use transaction code SM12 to check for existing lock entries. If you find locks that are no longer needed, you can delete them (ensure that you have the necessary authorizations).
  Review System Performance: Monitor system performance using transaction codes like ST22 (dump analysis) and SM21 (system log) to identify any underlying issues that may be affecting performance.
  Configuration Review: Review the configuration settings for the financial closing process to ensure they are set up correctly. This may involve checking transaction codes like OB52 (open/close posting periods) and others related to financial closing.
  Check Background Jobs: Use transaction code SM37 to review background jobs that may be running concurrently. If there are jobs that are causing conflicts, consider rescheduling them.
  System Restart: In some cases, a system restart may help clear temporary issues that are causing the locking failure.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (lock entries), SM21 (system log), ST22 (dump analysis), and SM37 (job monitoring).
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  Documentation: Review SAP documentation related to financial closing processes and locking mechanisms for additional insights.
  
  By following these steps, you should be able to diagnose and resolve the FINS_FI_CLS002 error effectively.