How To Fix FINS_CREDIT_MIG032 - Existing exposure data of customer &1 and credit control area &2 deleted


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FINS_CREDIT_MIG - Credit Management Migration

  • Message number: 032

  • Message text: Existing exposure data of customer &1 and credit control area &2 deleted

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message FINS_CREDIT_MIG032 - Existing exposure data of customer &1 and credit control area &2 deleted ?

    The SAP error message FINS_CREDIT_MIG032 indicates that existing exposure data for a specific customer and credit control area has been deleted. This message typically arises during the migration or data transfer processes, particularly when dealing with credit management in SAP.

    Cause:

    1. Data Migration Issues: The error often occurs during the migration of credit management data from one system to another or during an upgrade. If the exposure data for a customer is not properly transferred or is deleted in the process, this error can be triggered.
    2. Manual Deletion: Exposure data may have been manually deleted by a user or through a batch job that was not executed correctly.
    3. Configuration Changes: Changes in configuration settings related to credit management or customer master data can lead to inconsistencies, resulting in the deletion of exposure data.
    4. Data Integrity Issues: If there are integrity issues in the database or if the data is not consistent with the expected format, it may lead to the deletion of exposure data.

    Solution:

    1. Check Migration Logs: Review the logs from the migration process to identify any errors or warnings that occurred during the transfer of credit data. This can help pinpoint the cause of the deletion.
    2. Restore Data: If the exposure data was deleted unintentionally, check if there is a backup available to restore the deleted data. This may involve restoring from a database backup or using data recovery tools.
    3. Repopulate Exposure Data: If restoring is not an option, you may need to manually repopulate the exposure data for the affected customers. This can be done by re-entering the data or using data upload tools.
    4. Review Configuration: Ensure that the configuration settings for credit management and customer data are correct. This includes checking credit control areas and ensuring that they are properly assigned to customers.
    5. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that can resolve the issue.
    6. Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.

    Related Information:

    • Credit Management in SAP: Understanding how credit management works in SAP can help in troubleshooting issues related to exposure data. Familiarize yourself with the relevant tables (e.g., KNA1, KNKK, etc.) and processes.
    • Transaction Codes: Familiarize yourself with transaction codes related to credit management, such as FD32 (Change Customer Credit Management) and FD33 (Display Customer Credit Management).
    • Data Migration Tools: If you are using tools like SAP Data Services or LSMW (Legacy System Migration Workbench), ensure that they are configured correctly to handle credit data.

    By following these steps, you should be able to address the error message FINS_CREDIT_MIG032 and restore the necessary exposure data for your customers.

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