How To Fix FINS_CONF_UTIL002 - The selected utility can not be started - please create a ticket

SAP Error Message - Details

• Message type: E = Error

• Message class: FINS_CONF_UTIL - FINS_CONF_CORR

• Message number: 002

• Message text: The selected utility can not be started - please create a ticket

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FINS_CONF_UTIL002 - The selected utility can not be started - please create a ticket ?

  The SAP error message FINS_CONF_UTIL002 typically indicates that there is an issue with starting a specific utility or function within the SAP system. This error can arise due to various reasons, including configuration issues, missing authorizations, or system-related problems.
  Possible Causes:
  
  Configuration Issues: The utility may not be properly configured in the system. This could involve missing parameters or incorrect settings.
  Authorization Problems: The user attempting to start the utility may not have the necessary authorizations to execute it.
  System Errors: There could be underlying system issues, such as missing components or services that are required for the utility to function.
  Technical Issues: The utility may depend on certain technical components that are not available or are malfunctioning.
  
  Suggested Solutions:
  
  
  Check Configuration:
  
  Review the configuration settings for the utility in question. Ensure that all required parameters are set correctly.
  Consult the relevant documentation or SAP notes for guidance on the correct configuration.
  
  
  
  Verify Authorizations:
  
  Ensure that the user has the necessary authorizations to execute the utility. This can be checked in the user roles and profiles.
  If needed, work with your SAP security team to grant the appropriate permissions.
  
  
  
  Review System Logs:
  
  Check the system logs (transaction codes like SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Look for any related dumps or errors in the ST22 transaction.
  
  
  
  Consult SAP Notes:
  
  Search the SAP Support Portal for any relevant SAP Notes that might address this specific error message. There may be patches or updates available that resolve the issue.
  
  
  
  Create a Support Ticket:
  
  If the issue persists after checking the above points, it is advisable to create a support ticket with SAP. Provide them with detailed information about the error, including the steps taken to reproduce it, any relevant logs, and system information.
  
  
  
  Related Information:
  
  SAP Support Portal: Use the SAP Support Portal to search for known issues and solutions related to this error message.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Documentation: Refer to the official SAP documentation for the specific module or utility you are working with for more detailed configuration and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.