How To Fix FINS_CFIN_CO_MESSAGE404 - Cannot retrieve data from source system &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FINS_CFIN_CO_MESSAGE - Central Finance Message Class

• Message number: 404

• Message text: Cannot retrieve data from source system &1

What causes this issue?

A system or communication failure occurred when retrieving data from the
source system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the dump file in the source system for a system failure.
A communication failure occurs when the remote system is not available,
or if you do not have authority to connect to the remote system.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FINS_CFIN_CO_MESSAGE404 - Cannot retrieve data from source system &1 ?

  The SAP error message FINS_CFIN_CO_MESSAGE404 ("Cannot retrieve data from source system &1") typically occurs in the context of SAP Central Finance (CFIN) when the system is unable to fetch data from the source system specified. This can happen for various reasons, and understanding the cause is crucial for resolving the issue.
  Possible Causes:
  
  Connectivity Issues: There may be network or connectivity problems between the Central Finance system and the source system.
  Authorization Issues: The user or service account used to connect to the source system may not have the necessary authorizations to access the required data.
  Data Replication Issues: There may be issues with the data replication setup, such as incorrect configuration or missing data in the source system.
  Source System Down: The source system might be down or undergoing maintenance, making it temporarily unavailable.
  Incorrect Configuration: The configuration settings in the Central Finance system for the source system might be incorrect or incomplete.
  Data Format Issues: The data in the source system may not be in the expected format, leading to retrieval failures.
  
  Solutions:
  
  Check Connectivity: Ensure that the Central Finance system can connect to the source system. You can test the connection using transaction codes like SM59 (RFC destinations) to verify the connection settings.
  Review Authorizations: Verify that the user or service account has the necessary authorizations in the source system to access the required data.
  Monitor Data Replication: Check the data replication logs and monitor the status of the data replication process. Use transaction CFIN to review the replication status and troubleshoot any issues.
  Check Source System Status: Ensure that the source system is up and running. If it is down, coordinate with the relevant teams to bring it back online.
  Review Configuration: Double-check the configuration settings in the Central Finance system for the source system. Ensure that all necessary parameters are correctly set.
  Data Format Validation: Validate the data in the source system to ensure it meets the expected format and structure required by the Central Finance system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CFIN, SM59, and SLG1 (Application Log) for troubleshooting.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
  Documentation: Review the Central Finance documentation for best practices on data replication and connectivity setup.
  Support: If the issue persists after troubleshooting, consider reaching out to SAP Support for further assistance.
  
  By systematically addressing these potential causes and implementing the suggested solutions, you should be able to resolve the error message FINS_CFIN_CO_MESSAGE404.