How To Fix FINS_CFIN_CO_MESSAGE309 - You cannot input both central order number and central characteristics

SAP Error Message - Details

• Message type: E = Error

• Message class: FINS_CFIN_CO_MESSAGE - Central Finance Message Class

• Message number: 309

• Message text: You cannot input both central order number and central characteristics

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FINS_CFIN_CO_MESSAGE309 - You cannot input both central order number and central characteristics ?

  The SAP error message FINS_CFIN_CO_MESSAGE309 indicates that there is a conflict in the input data when trying to process a central order in the Central Finance (CFIN) system. Specifically, the error arises when both a central order number and central characteristics are provided in the same transaction, which is not allowed.
  Cause:
  The error occurs due to the following reasons:
  
  Input Conflict: The system does not allow the simultaneous input of both a central order number and central characteristics. This is because these two pieces of information are mutually exclusive in the context of the transaction being processed.
  Data Entry Error: Users may inadvertently enter both fields when only one is required, leading to this conflict.
  Configuration Issues: There may be issues with the configuration of the Central Finance system that are causing the system to misinterpret the input.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review Input Fields: Check the transaction or screen where the error occurred. Ensure that you are only entering either a central order number or central characteristics, but not both. Remove one of the inputs based on your requirements.
  
  
  Consult Documentation: Refer to the SAP documentation or help files related to Central Finance to understand the correct usage of central order numbers and central characteristics.
  
  
  Check Configuration: If you believe that the input is correct and the error persists, consult with your SAP Basis or configuration team to ensure that the Central Finance settings are correctly configured.
  
  
  Testing: After making the necessary adjustments, test the transaction again to ensure that the error does not reoccur.
  
  
  User Training: If this error is common among users, consider providing training or guidelines on how to correctly input data in the Central Finance system to avoid similar issues in the future.
  
  
  Related Information:
  
  Central Finance (CFIN): This is a solution that allows organizations to consolidate financial data from multiple systems into a central SAP S/4HANA system.
  Central Order Number: This is a unique identifier for a central order in the Central Finance system.
  Central Characteristics: These are attributes or properties associated with financial transactions that can be used for reporting and analysis.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance, providing them with the specific context and details of the error.