How To Fix FINS_ACDOC_CUST493 - Document &1 (&2, &3) was rolled back

FINS_ACDOC_CUST493 - Overview

• Message type: E = Error

• Message class: FINS_ACDOC_CUST - Unified Journal Entry - Customizing

• Message number: 493

• Message text: Document &1 (&2, &3) was rolled back

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FINS_ACDOC_CUST493 - Document &1 (&2, &3) was rolled back ?

  The SAP error message FINS_ACDOC_CUST493 indicates that a document was rolled back during a financial posting process. This typically occurs in the context of the Universal Journal (ACDOCA) in SAP S/4HANA, where the system is trying to post a document but encounters an issue that prevents the posting from being completed successfully.
  
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  
  Data Inconsistencies: There may be inconsistencies in the data being posted, such as missing or incorrect account assignments, or invalid document types.
  
  
  
  Configuration Issues: Incorrect configuration in the financial settings, such as account determination or posting rules, can lead to this error.
  
  
  Authorization Issues: The user may not have the necessary authorizations to post the document.
  
  
  System Errors: There could be temporary system issues or bugs that cause the rollback.
  
  
  Business Logic Violations: The posting may violate certain business rules defined in the system, such as posting to a closed period.
  
  
  
  Solution:
  To