How To Fix FINS_ACDOC_CUST420 - Values are converted from &1 to &2 with exchange rate &3

SAP Error Message - Details

• Message type: E = Error

• Message class: FINS_ACDOC_CUST - Unified Journal Entry - Customizing

• Message number: 420

• Message text: Values are converted from &1 to &2 with exchange rate &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FINS_ACDOC_CUST420 - Values are converted from &1 to &2 with exchange rate &3 ?

  The SAP error message FINS_ACDOC_CUST420 typically occurs in the context of financial accounting and is related to currency conversion issues during document processing. This message indicates that there is a discrepancy in the currency values being processed, where values are being converted from one currency to another using a specified exchange rate.
  Cause:
  
  Currency Mismatch: The error often arises when there is a mismatch between the document currency and the local currency or the currency in which the transaction is being processed.
  Exchange Rate Issues: The exchange rate used for conversion may not be valid or may not exist for the date of the transaction.
  Configuration Issues: There may be configuration issues in the currency settings in the SAP system, such as missing exchange rate types or incorrect settings in the currency translation settings.
  Document Type Restrictions: Certain document types may have restrictions on currency conversions or may require specific handling.
  
  Solution:
  
  Check Currency Settings: Verify the currency settings in the document. Ensure that the document currency, local currency, and any other relevant currencies are correctly defined.
  Review Exchange Rates: Check the exchange rates in the system for the relevant date. Ensure that the exchange rate type being used is valid and that the rates are maintained correctly in the system.
  
  You can do this by navigating to the transaction code OB08 to view and maintain exchange rates.
  
  
  Adjust Document Type Settings: If the issue is related to document type restrictions, review the configuration for the document type in question to ensure it allows for the necessary currency conversions.
  Consult SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide guidance on similar issues.
  Testing: After making adjustments, test the transaction again to see if the error persists.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB01 (Post Document), FB50 (G/L Account Document), and OB08 (Maintain Exchange Rates).
  SAP Documentation: Refer to SAP Help documentation for detailed information on currency conversion and financial document processing.
  User Exits and BAdIs: If custom logic is involved, check for any user exits or BAdIs that may affect currency conversion logic.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in financial accounting within SAP.