How To Fix FINS_ACDOC_CUST164 - Database mismatch: Entry in table FAGL_ACTIVEC missing. Contact SAP

SAP Error Message - Details

• Message type: E = Error

• Message class: FINS_ACDOC_CUST - Unified Journal Entry - Customizing

• Message number: 164

• Message text: Database mismatch: Entry in table FAGL_ACTIVEC missing. Contact SAP

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FINS_ACDOC_CUST164 - Database mismatch: Entry in table FAGL_ACTIVEC missing. Contact SAP ?

  The SAP error message FINS_ACDOC_CUST164 indicates a database mismatch, specifically that an entry in the table FAGL_ACTIVEC is missing. This error typically arises in the context of the General Ledger (G/L) accounting module when there is an inconsistency in the data that the system expects to find in the database.
  Cause:
  
  
  Data Inconsistency: The most common cause of this error is that the system is trying to access a record in the FAGL_ACTIVEC table that does not exist. This can happen due to:
  
  Incomplete or failed data migration.
  Manual deletions or modifications of records in the database.
  Issues during the posting of documents that did not create the necessary entries in the FAGL_ACTIVEC table.
  
  
  
  Configuration Issues: Incorrect configuration settings in the G/L accounting module can also lead to this error.
  
  
  System Upgrades or Changes: If there have been recent upgrades or changes to the SAP system, it may have led to inconsistencies in the database.
  
  
  Solution:
  
  
  Check for Missing Entries: 
  
  Use transaction codes like SE11 or SE16 to check the FAGL_ACTIVEC table for the expected entries. If entries are missing, you may need to investigate why they are not present.
  
  
  
  Rebuild the Table: 
  
  If the table is missing entries, you may need to run a program or transaction that can rebuild or regenerate the necessary entries. This often involves running a report or transaction that processes the relevant accounting documents.
  
  
  
  Data Consistency Check: 
  
  Use transaction FINS_CHECK or similar tools to perform a consistency check on your financial data. This can help identify and rectify inconsistencies.
  
  
  
  Review Configuration: 
  
  Ensure that the configuration settings for the G/L accounting module are correct. This includes checking the settings for document types, account groups, and other related configurations.
  
  
  
  Contact SAP Support: 
  
  If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance. Provide them with the error message and any relevant details about the circumstances under which the error occurred.
  
  
  
  Related Information:
  
  FAGL_ACTIVEC Table: This table is part of the new G/L accounting functionality in SAP and contains active line items for the G/L accounts.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SE11: Data Dictionary
  SE16: Data Browser
  FINS_CHECK: Financial Data Consistency Check
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  Preventive Measures:
  
  Regularly perform data consistency checks and audits to ensure that your financial data remains intact.
  Implement proper change management processes to avoid unintentional deletions or modifications of critical database entries.
  Keep your SAP system updated with the latest patches and notes from SAP to minimize the risk of encountering such issues.