How To Fix FINLOC_JP_INVSUM021 - Enter alternative name for payer for & company code

SAP Error Message - Details

• Message type: E = Error

• Message class: FINLOC_JP_INVSUM -

• Message number: 021

• Message text: Enter alternative name for payer for & company code

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FINLOC_JP_INVSUM021 - Enter alternative name for payer for & company code ?

  The SAP error message FINLOC_JP_INVSUM021 typically occurs in the context of financial transactions, particularly when dealing with invoicing and payment processing in Japan. This error indicates that the system requires an alternative name for the payer associated with a specific company code.
  Cause:
  The error is triggered when:
  
  The payer's name is not provided or is incomplete in the relevant transaction.
  The system requires an alternative name for legal or compliance reasons, especially in the context of Japanese regulations.
  The payer's information in the master data is missing or not properly maintained.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Payer Master Data:
  
  Navigate to the customer master data (transaction code XD03 for display).
  Ensure that the payer's information is complete, including the alternative name field.
  
  
  
  Maintain Alternative Name:
  
  If the alternative name is missing, you can add it by editing the customer master data (transaction code XD02 for change).
  Look for the field labeled "Alternative Name" or similar and enter the required information.
  
  
  
  Review Company Code Settings:
  
  Ensure that the company code settings are correctly configured to allow for alternative names.
  Check if there are any specific requirements for the company code in question.
  
  
  
  Consult Documentation:
  
  Review any relevant SAP documentation or guidelines related to invoicing and payer information in Japan to ensure compliance with local regulations.
  
  
  
  Test the Changes:
  
  After making the necessary changes, attempt to process the transaction again to see if the error persists.
  
  
  
  Contact SAP Support:
  
  If the issue continues after verifying the above steps, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like XD01 (Create Customer), XD02 (Change Customer), and XD03 (Display Customer) for managing customer data.
  Localization: Be aware that SAP has specific localization features for different countries, including Japan, which may have unique requirements for financial transactions.
  Documentation: Always refer to the latest SAP Notes and documentation for updates on error messages and their resolutions.
  
  By following these steps, you should be able to resolve the FINLOC_JP_INVSUM021 error and ensure that the payer's information is correctly maintained in the system.