How To Fix FINB_SSC_MDG_INT001 - CRM system is not configured

SAP Error Message - Details

• Message type: E = Error

• Message class: FINB_SSC_MDG_INT - Message class for FSSC and MDGF integration

• Message number: 001

• Message text: CRM system is not configured

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FINB_SSC_MDG_INT001 - CRM system is not configured ?

  The SAP error message FINB_SSC_MDG_INT001 indicates that the CRM (Customer Relationship Management) system is not properly configured for integration with the SAP Master Data Governance (MDG) system. This error typically arises when there is an attempt to perform operations that require a connection between the MDG and CRM systems, but the necessary configuration is missing or incorrect.
  Causes:
  
  Missing Configuration: The CRM system may not be set up in the MDG system, or the necessary integration settings have not been completed.
  Incorrect RFC Destination: The Remote Function Call (RFC) destination used to connect MDG and CRM may not be correctly configured or may not exist.
  Authorization Issues: The user may not have the necessary authorizations to access the CRM system from the MDG system.
  System Landscape Issues: There may be issues with the system landscape configuration, such as incorrect system IDs or client settings.
  
  Solutions:
  
  
  Check Configuration:
  
  Ensure that the CRM system is properly configured in the MDG system. This includes checking the settings in transaction MDGIMG under the relevant configuration nodes.
  Verify that the CRM system is defined as a valid system in the MDG system.
  
  
  
  Verify RFC Destination:
  
  Go to transaction SM59 and check the RFC destination that connects MDG to the CRM system. Ensure that it is correctly configured and that the connection is working.
  Test the RFC connection to ensure it is functioning properly.
  
  
  
  Check Authorizations:
  
  Ensure that the user executing the operation has the necessary authorizations to access both the MDG and CRM systems.
  Review the roles and authorizations assigned to the user in both systems.
  
  
  
  Review System Landscape:
  
  Check the system landscape configuration in transaction SICF and ensure that the system IDs and clients are correctly set up.
  Ensure that the MDG and CRM systems are part of the same landscape and can communicate with each other.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation for MDG and CRM integration for any specific configuration steps that may have been missed.
  
  
  
  Check Logs:
  
  Review the application logs (transaction SLG1) for any additional error messages or details that may provide more context about the issue.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Help Portal: Utilize the SAP Help Portal for detailed guides on configuring MDG and CRM integration.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message FINB_SSC_MDG_INT001. If the problem persists, consider reaching out to SAP support for further assistance.