How To Fix FIN_FSSC_DP000 - CRM Service Request UI being launched in a browser

SAP Error Message - Details

• Message type: E = Error

• Message class: FIN_FSSC_DP - Message Class for Downport Objects

• Message number: 000

• Message text: CRM Service Request UI being launched in a browser

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FIN_FSSC_DP000 - CRM Service Request UI being launched in a browser ?

  The SAP error message FIN_FSSC_DP000 typically indicates an issue related to the CRM Service Request UI being launched in a browser. This error can arise due to various reasons, including configuration issues, browser compatibility problems, or missing authorizations. Below are some common causes, potential solutions, and related information:
  Causes:
  
  Configuration Issues: The CRM system may not be properly configured to handle service requests or the UI might not be set up correctly.
  Browser Compatibility: The browser being used may not be compatible with the SAP CRM UI. Some features may not work correctly in certain browsers.
  Authorization Problems: The user may not have the necessary authorizations to access the CRM Service Request UI.
  Network Issues: There may be network connectivity problems that prevent the UI from loading properly.
  SAP Notes: There may be specific SAP Notes that address known issues related to the CRM Service Request UI.
  
  Solutions:
  
  
  Check Configuration:
  
  Ensure that the CRM system is correctly configured for the Service Request UI. This includes checking the settings in the SAP CRM customizing transaction (e.g., SPRO).
  Verify that the necessary services are activated in the SAP Gateway.
  
  
  
  Browser Compatibility:
  
  Test the UI in different browsers (e.g., Chrome, Firefox, Edge) to see if the issue persists.
  Clear the browser cache and cookies, as this can sometimes resolve loading issues.
  
  
  
  Authorization Check:
  
  Review the user roles and authorizations to ensure that the user has the necessary permissions to access the Service Request UI.
  Use transaction SU53 to check for authorization failures after attempting to access the UI.
  
  
  
  Network Troubleshooting:
  
  Check the network connection and ensure that there are no firewall or proxy issues that could be blocking access to the CRM system.
  Test the URL directly in the browser to see if it loads without issues.
  
  
  
  Review SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address the specific error message or related issues.
  Apply any recommended patches or updates that may resolve the issue.
  
  
  
  Consult Logs:
  
  Check the application logs (transaction SLG1) for any error messages or warnings that could provide more context about the issue.
  
  
  
  Related Information:
  
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  SAP Help Portal: Refer to the official SAP documentation for CRM and the Service Request UI for detailed configuration and troubleshooting steps.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the steps you have already taken.
  
  By following these steps, you should be able to identify the cause of the FIN_FSSC_DP000 error and implement a suitable solution.