How To Fix FIN_FO_INTEREST_OM015 - E-mail address of address number &1 could not be retrieved.

SAP Error Message - Details

• Message type: E = Error

• Message class: FIN_FO_INTEREST_OM -

• Message number: 015

• Message text: E-mail address of address number &1 could not be retrieved.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FIN_FO_INTEREST_OM015 - E-mail address of address number &1 could not be retrieved. ?

  The SAP error message FIN_FO_INTEREST_OM015 indicates that the system is unable to retrieve the email address associated with a specific address number (denoted as &1). This error typically occurs in the context of financial operations, such as when trying to send notifications or documents via email.
  Cause:
  
  Missing Email Address: The most common cause is that the email address for the specified address number is not maintained in the system.
  Incorrect Address Number: The address number provided may be incorrect or does not exist in the database.
  Data Inconsistency: There may be inconsistencies or issues in the master data related to the address number.
  Authorization Issues: The user may not have the necessary permissions to access the email address information.
  
  Solution:
  
  
  Check Address Data:
  
  Go to the relevant transaction (e.g., BP for Business Partner) and verify that the email address is correctly maintained for the address number in question.
  Ensure that the email address is in the correct format.
  
  
  
  Maintain Email Address:
  
  If the email address is missing, add it to the address record. This can usually be done in the Business Partner or Customer/Vendor master data maintenance transactions.
  
  
  
  Verify Address Number:
  
  Double-check the address number being used in the transaction to ensure it is correct and exists in the system.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to view and edit the email address information.
  
  
  
  Consult Documentation:
  
  Review any relevant SAP documentation or notes related to this error message for additional context or specific instructions.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like BP (Business Partner), XD01/XD02 (Customer Master), or MK01/MK02 (Vendor Master) for maintaining address data.
  SAP Notes: Search for SAP Notes related to the error message for any patches or updates that may address the issue.
  User Authorizations: Review user roles and authorizations in the system to ensure proper access to address data.
  
  By following these steps, you should be able to resolve the error and ensure that the email address can be retrieved successfully.