How To Fix FIN_FB_RECON394 - Shifted BUZEI, but no cancellation document

SAP Error Message - Details

• Message type: E = Error

• Message class: FIN_FB_RECON - Conversion to S/4HANA: Reconciliation

• Message number: 394

• Message text: Shifted BUZEI, but no cancellation document

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

For more information, see
<DS:URLA.HTTPS://LAUNCHPAD.SUPPORT.SAP.COM/#/NOTES/2714344>SAP Note
2714344.</>

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FIN_FB_RECON394 - Shifted BUZEI, but no cancellation document ?

  The SAP error message FIN_FB_RECON394 typically occurs during the reconciliation process in financial accounting, particularly when dealing with document postings. This error indicates that there is a discrepancy in the document flow, specifically that a document has been shifted (or moved) but there is no corresponding cancellation document available to balance it out.
  Cause:
  
  Document Shift: The error usually arises when a document has been shifted (e.g., through a reversal or adjustment) but the system cannot find a corresponding cancellation document to reconcile the entries.
  Missing Cancellation Document: If a document was reversed or adjusted, but the cancellation document was not created or was deleted, this can lead to this error.
  Data Inconsistencies: There may be inconsistencies in the database or issues with the document flow that prevent the system from recognizing the cancellation.
  
  Solution:
  
  Check Document Flow: Review the document flow for the affected entries. Ensure that all necessary documents (original and cancellation) are present and correctly linked.
  Create Cancellation Document: If a cancellation document is missing, you may need to create it manually. This can often be done through transaction codes like FB08 (for reversing documents) or by using the appropriate accounting entries.
  Reconcile Manually: If automatic reconciliation is not possible, you may need to manually adjust the entries to ensure that the financial statements are accurate.
  Consult with SAP Support: If the issue persists, it may be beneficial to consult with SAP support or your internal SAP team to investigate further. They can help identify any underlying issues in the configuration or data integrity.
  Check for Updates/Patches: Ensure that your SAP system is up to date with the latest patches and updates, as sometimes these errors can be resolved through system updates.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03 (Display Document), FB08 (Reverse Document), and FBL1N (Vendor Line Item Display) to help troubleshoot the issue.
  SAP Notes: Check SAP Notes for any known issues related to FIN_FB_RECON394. SAP Notes often provide specific guidance or patches for known problems.
  Documentation: Review SAP documentation related to financial accounting and document management to understand the expected behavior of document postings and cancellations.
  
  By following these steps, you should be able to identify the cause of the FIN_FB_RECON394 error and take appropriate action to resolve it.