How To Fix FIN_CORR344 - The requested PDF document could not be retrieved from Output Management.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FIN_CORR - Message class for fiori correspondence

  • Message number: 344

  • Message text: The requested PDF document could not be retrieved from Output Management.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message FIN_CORR344 - The requested PDF document could not be retrieved from Output Management. ?

    The SAP error message FIN_CORR344 indicates that the system was unable to retrieve a requested PDF document from Output Management. This issue can arise due to various reasons, and understanding the cause is essential for finding a solution. Here are some common causes, potential solutions, and related information:

    Causes:

    1. Document Not Generated: The PDF document may not have been generated successfully in the first place.
    2. Output Management Configuration: There may be issues with the configuration of the Output Management system, such as incorrect settings or missing output types.
    3. Document Deletion: The document may have been deleted or archived, making it unavailable for retrieval.
    4. Authorization Issues: The user may not have the necessary authorizations to access the document.
    5. Technical Issues: There could be underlying technical issues, such as problems with the spool request or the output device.

    Solutions:

    1. Check Document Generation:

      • Verify if the document was generated successfully. You can check the relevant transaction (e.g., VF03 for billing documents) to see if the document exists.
      • If the document was not generated, investigate the process that should have created it.
    2. Review Output Management Configuration:

      • Check the configuration settings for Output Management in transaction SPAD (Spool Administration) or SP01 (Spool Request).
      • Ensure that the output type is correctly configured and that the necessary settings for PDF generation are in place.
    3. Check for Deletion or Archiving:

      • Confirm whether the document has been deleted or archived. If it has been archived, you may need to retrieve it from the archive.
    4. Verify User Authorizations:

      • Ensure that the user attempting to access the document has the necessary authorizations. You can check this in transaction SU53 (Authorization Check) after the error occurs.
    5. Investigate Technical Issues:

      • Check the spool request in transaction SP01 to see if there are any errors or issues related to the output device.
      • If there are technical issues, you may need to consult with your SAP Basis team to resolve them.
    6. Reprocess the Output:

      • If the document was not generated or there was an error, you may need to reprocess the output request. This can often be done through the relevant transaction or by using the output processing functions.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Documentation: Review the SAP documentation related to Output Management and PDF generation for any specific configurations or requirements.
    • Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.

    By following these steps, you should be able to identify the cause of the FIN_CORR344 error and implement a suitable solution.

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