How To Fix FIN_CORR005 - For multi-customer correspondence, only Print is available.

SAP Error Message - Details

• Message type: E = Error

• Message class: FIN_CORR - Message class for fiori correspondence

• Message number: 005

• Message text: For multi-customer correspondence, only Print is available.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FIN_CORR005 - For multi-customer correspondence, only Print is available. ?

  The SAP error message FIN_CORR005 indicates that for multi-customer correspondence, only the Print option is available. This error typically arises in the context of financial correspondence, such as when trying to send out letters or notifications to multiple customers at once.
  Cause:
  The primary cause of this error is that the system is configured to allow only printing for multi-customer correspondence. This is a design choice in SAP to ensure that when dealing with multiple customers, the correspondence is printed out rather than sent electronically (e.g., via email). This is often due to the complexity and potential for errors when sending multiple documents electronically.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Print the Correspondence: Since the system allows only printing for multi-customer correspondence, proceed to print the documents. You can do this by selecting the print option in the correspondence processing screen.
  
  
  Check Configuration: If you believe that electronic correspondence should be allowed, check the configuration settings in your SAP system. This may involve:
  
  Reviewing the settings in the Correspondence Configuration (transaction code: SPRO).
  Ensuring that the output types and communication methods are correctly set up for multi-customer correspondence.
  
  
  
  Single Customer Correspondence: If you need to send correspondence electronically, consider processing the correspondence for each customer individually rather than in bulk. This will allow you to use the email or other electronic options available.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for more detailed information on correspondence processing and the specific configurations that may affect your setup.
  
  
  Contact SAP Support: If the issue persists or if you need further assistance, consider reaching out to SAP support or your internal SAP team for help with the specific configuration or error handling.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SPRO: For configuration settings.
  FB03: To view financial documents.
  SOST: To check the status of sent correspondence.
  
  
  
  SAP Notes: Check for any SAP Notes related to FIN_CORR005 for updates or patches that may address this issue.
  
  
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to perform the correspondence actions.
  
  
  By following these steps, you should be able to address the FIN_CORR005 error effectively.